Rafael Libo-on
Iloilo City
Summary
Experienced with managing store operations and ensuring optimal customer experiences. Utilizes strategic planning and team coordination to streamline processes. Track record of effective inventory control and staff development.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Store Supervisor
WS and Landin Inc. Under BO'S COFFEE
01.2024 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Coffeebreak International Inc.
09.2022 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
2nd Assistant Manager
Mcdonalds RICC International Catering Service
11.2015 - 05.2022
Crew Personnel
Mang Inasal
10.2012 - 08.2015
Service Personnel
Waffle Time Inc.
04.2012 - 09.2012
Education
DLIM DIPLOMA - (DLIM) Hospitality Management
Training & Learning Riyadh - Saudi University
Riyadh Saudi Arabia 08.2021
Advancing Shift Leadership Management Class#10 - Hospitality Management Level 2
Training & Learning Riyadh - Saudi University
Riyadh Saudi Arabia 09.2020
Shift Leadership Hospitality Management Class#7 - Hospitality Management Level 1
Training & Learning Riyadh - Saudi University
Riyadh Saudi Arabia 11.2019
High School Diploma -
Passi National High School
Passi City, Western Visayas 04.2009
Skills
- Customer service
- Staff supervision
- Multitasking and organization
- Store opening and closing
- Operations management
- Documentation and reporting
- Inventory management
Timeline
Store Supervisor
WS and Landin Inc. Under BO'S COFFEE
01.2024 - 01.2025
Store Manager
Coffeebreak International Inc.
09.2022 - 10.2023
2nd Assistant Manager
Mcdonalds RICC International Catering Service
11.2015 - 05.2022
Crew Personnel
Mang Inasal
10.2012 - 08.2015
Service Personnel
Waffle Time Inc.
04.2012 - 09.2012
DLIM DIPLOMA - (DLIM) Hospitality Management
Training & Learning Riyadh - Saudi University
Advancing Shift Leadership Management Class#10 - Hospitality Management Level 2
Training & Learning Riyadh - Saudi University
Shift Leadership Hospitality Management Class#7 - Hospitality Management Level 1
Training & Learning Riyadh - Saudi University
High School Diploma -
Passi National High School
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