Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Playing Guitar, Graphics Designing, Drawing
Timeline
Generic

Rae Martin Lloren

Cebu City

Summary

Dynamic Program Control Services Associate Manager with a proven track record at Accenture, excelling in resource management and compliance reporting. Spearheaded process optimizations that enhanced productivity and fostered a collaborative workplace culture. Adept in Power BI and skilled in mentoring teams, driving significant organizational growth and operational effectiveness.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Program Control Services Associate Manger

Accenture Philippines
08.2025 - Current
  • Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
  • Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
  • Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
  • Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.

Program Control Services Associate Manager

Accenture Japan
08.2023 - 08.2025
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Established strong relationships with key stakeholders, fostering collaboration and mutual support.
  • Mentored and supported 200+ department employees to create strong workplace culture.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Served as a Subject Matter Expert (SME) for Portfolio Metrics Reporting under Program Control Services division across Growth Markets, providing strategic tool adoption guidance
    and process optimization.
  • Mobilized the Tokyo Solution Center (TSC) in
    Accenture Japan and successfully led a team of two in delivering critical support for high-visibility
    Japan-based projects.
  • Played key role in driving significant organizational growth, expanding the team from 3 members to over 250 in Accenture Technology Center in the Philippines between 2021 and 2025.

Program Control Services Team Lead

Accenture Philippines
11.2021 - 03.2023
  • Reduced employee turnover rate by fostering a positive work environment and providing opportunities for growth and development.
  • Achieved faster response times to service requests through the implementation of efficient communication channels and processes.
  • Developed thorough training materials to ensure new employees were equipped with the necessary skills for success in their roles.
  • Improved customer satisfaction by efficiently resolving service issues and addressing concerns.

Program Control Services Senior Analyst

Accenture Philippines
12.2018 - 11.2021
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Improved company efficiency with the development of key performance indicators and tracking metrics.
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.

Program Control Services Analyst

Accenture Philippines
09.2016 - 12.2018
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.

Program Control Services Associate

Accenture Philippines
12.2013 - 09.2016
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Program Control Services New Associate

Accenture Philippines
11.2011 - 12.2013
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.

Education

Bachelor of Science - Information Technology

Saint Joseph Institute of Technology
Butuan, Province Of Agusan Del Norte
03-2011

Skills

  • Resource Management

  • Compliance Reporting Management

  • Metrics Reporting

  • SharePoint Management

  • Financial Reporting

  • Automation – MS Excel Macro

  • SLA and Governance Reporting

  • Power BI

  • Graphics Editing/Infographics – Adobe Creatives

Accomplishments

  • Supervised team of 200+ staff members.
  • Mobilized Growth Markets Japan Hub Project form 3 members to 200+ members from 2021 to 2025
  • Streamlined and improved PMO services from Philippines to Japan Market
  • Expansion of PMO Services offered to Onshore Japan

Certification

Microsoft Office Specialist - MS Excel Certified 2016

JLPT N5 Passer - Japanese Language Proficiency Test

Languages

Japanese
Beginner (A1)
English
Bilingual or Proficient (C2)

Playing Guitar, Graphics Designing, Drawing

I’ve always had a thing for creativity, and it kind of shows in the stuff I do. Playing guitar, for example, is one of my favorite escapes. It’s not just about strumming chords, it’s more like a way to pour out feelings without saying a word. Sometimes I’ll just sit around and let my hands wander over the strings until it turns into something that actually sounds good.


On the visual side, I got into graphics design because I love the idea of turning thoughts into visuals. Whether it’s making a clean logo, a poster, or just messing with colors and layouts, it’s that mix of art and problem-solving that keeps it exciting.

And then there’s drawing. That’s something I’ve done since I was a kid. Pencil and paper, doodling in notebooks, sketching random characters or scenes, it’s always been a way to relax but also challenge myself to see things differently. Over time, drawing kind of ties together with design, and even with music, because they all come from the same place of wanting to express something.

Timeline

Program Control Services Associate Manger

Accenture Philippines
08.2025 - Current

Program Control Services Associate Manager

Accenture Japan
08.2023 - 08.2025

Program Control Services Team Lead

Accenture Philippines
11.2021 - 03.2023

Program Control Services Senior Analyst

Accenture Philippines
12.2018 - 11.2021

Program Control Services Analyst

Accenture Philippines
09.2016 - 12.2018

Program Control Services Associate

Accenture Philippines
12.2013 - 09.2016

Program Control Services New Associate

Accenture Philippines
11.2011 - 12.2013

Bachelor of Science - Information Technology

Saint Joseph Institute of Technology

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Rae Martin Lloren