Raechel Ilan Dizon
Assistant Manager
Tarlac
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Dart & John' S Cafe
Ta
11.2022 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Barista Shift Lead
Dart & John's Cafe
Tarlac
11.2022 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Created new training guidelines, and provided staff orientation and training.
- Participated in budgeting and forecasting activities to make informed decisions.
- Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Monitored food inventory and supplies to prevent waste.
Encoder
Insight Software
Tarlac
06.2022 - Current
- Obtained scanned records and uploaded into database.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Extracted information from database to compile reports for audit process.
- Verified new system changes and upgrades by inputting new data and pulling extract reports for validation.
- Searched, extracted and interpreted information to determine correct input procedure.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Provided professional services and support in a dynamic work environment.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Bachelor Of Science - Information Technology
06.2008 - 04.2009
Bachelor Of Science - Special Needs Education
06.2009 - 04.2010
Skills
Employee performance evaluations
Timeline
Assistant Manager - Dart & John' S Cafe
11.2022 - Current
Barista Shift Lead - Dart & John's Cafe
11.2022 - Current
Encoder - Insight Software
06.2022 - Current
Ecumenical Christian College - Bachelor Of Science, Special Needs Education
06.2009 - 04.2010
AMA Computer College - Bachelor Of Science, Information Technology
06.2008 - 04.2009
Similar Profiles
Tilly KnightsTilly Knights
Barista at St John Fisher College CafeBarista at St John Fisher College Cafe
Benj WilliamsBenj Williams
Dishwasher at John street cafeDishwasher at John street cafe
Rollo Wilson KocherRollo Wilson Kocher
Barista Shift Lead at John Gorilla CafeBarista Shift Lead at John Gorilla Cafe