Rachel Joy Dasas
Iloilo City, Province of Iloilo
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Peer Tutor
12.2019 - Current
- Assisted other students with homework and provided supplementary instruction.
- Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
- Enhanced student comprehension by incorporating real-life examples and analogies during tutoring sessions.
- Developed a rapport with clients, fostering strong relationships that facilitated open communication and improved learning outcomes.
- Increased student engagement with interactive tutoring techniques, making learning more accessible.
Intern
03.2023 - 06.2023
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Bachelor of Science - Civil Engineering
Western Institute of Technology
Iloilo City06-2024
Skills
- Patience and empathy
- Skills development
- Motivation strategies
- Subject matter expertise
- Homework assistance
- Goal setting
- Rapport building
- Progress evaluations
- Problem-solving
- Verbal and written communication
- Analytical and critical thinking
- Active listening
Timeline
Intern
03.2023 - 06.2023
Peer Tutor
12.2019 - Current
Bachelor of Science - Civil Engineering
Western Institute of Technology
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