Rachel Taripe Tejeno
Human Resource Development And Management
Talisay City
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Administrative Assistant I(Computer Operator I)
Department of Public Works and Highways
07.2018 - Current
- Monthly Salary: 20,828.00
- Salary Grade: SG-7 (Step 1)
- Status of Appointment: Permanent
- Gov't Service: 8 Years
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated smooth cross-department communication by serving as liaison for system-related inquiries and issues.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Streamlined data management processes, leading to more efficient retrieval and storage of information.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Reduced downtime by proactively identifying potential issues and taking corrective actions before problems escalated.
- Liaised between clients and vendors and maintained effective lines of communication.
- Established administrative work procedures to track staff's daily tasks.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Contributed to project success, closely collaborating with IT departments to implement new technology solutions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Assisted coworkers and staff members with special tasks on daily basis.
- Processed requests for service from internal and external customers.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Administrative Aide II
Department of Public Works and Highways
07.2017 - 06.2018
- Monthly Salary: 10,824.00
- Salary Grade: SG-2
- Status of Appointment: Job Order
- Gov't Service: 1 Year
Education
College - BSBA-Human Resource Development Management (HRDM)
University of San Jose-Recoletos
10.2022
Elementary - Elementary
Basak Community School
03.2010
High School - High School
Don Vicente Rama Memorial National High School
03.2010
Skills
Mail handling
Microsoft Excel
Filing
Documentation and reporting
Task prioritization
Scheduling
Minute taking
Documentation and recordkeeping
Report writing
Research
Strong problem solver
Letter preparation
Deadline oriented
Workflow optimization
Filing and data archiving
Professional and mature
Team collaboration
Internal communications
Event coordination
Microsoft Word
Clerical support
Problem-solving
Document control
Customer service
Computer proficiency
Time management
Appointment scheduling
Office management
File organization
Verbal communication
Computer skills
Data entry
Administrative support
Office administration
Certification
Career Service RA 1080 (Board/Bar) Under Special Laws/CES/CSEE Barangay Eligibility/Driver's License
Training
- Training on Basic Records Management - 2023-06-03 to 2023-07-10, 16 hours, Clerical, Department of Public Works and Highways
- Basic Life Support and First Aid Training - 2024-11-12 to 2024-11-15, 32 hours, Technical, Department of Public Works and Highways
- Seminar/Workshop on Effective Written and Oral Communication - 2023-05-29 to 2023-06-02, 40 hours, Clerical, Department of Public Works and Highways
- Document Tracking (DoTS) System - 2023-03-03 to 2023-03-13, 12 hours, Clerical, Department of Public Works and Highways
- Webinar/Workshop on Complete Staff Work (Batch I) - 2023-06-01 to 2023-06-03, 12 hours, Clerical, Department of Public Works and Highways
Reading and Writing
My strong reading and writing skills have been a key asset throughout my professional experience. Whether interpreting detailed project briefs or drafting clear and concise client communications, I consistently ensure that messages are understood and expectations are met.
Timeline
Administrative Assistant I(Computer Operator I)
Department of Public Works and Highways
07.2018 - Current
Administrative Aide II
Department of Public Works and Highways
07.2017 - 06.2018
High School - High School
Don Vicente Rama Memorial National High School
College - BSBA-Human Resource Development Management (HRDM)
University of San Jose-Recoletos
Elementary - Elementary
Basak Community School