Summary
Overview
Work History
Education
Skills
Languages
Good in English
Timeline
Generic
Rachel  Repuya

Rachel Repuya

City Of Naga

Summary

Dynamic Call Center Representative with a proven track record at Rachel Repuya, excelling in customer support and communication. Leveraged problem-solving skills to enhance customer satisfaction and retention, while efficiently documenting interactions in the CRM system. Adapted swiftly to new tools, driving operational efficiency and delivering exceptional service.

Overview

2027
2027
years of professional experience

Work History

Call Center Representative

Rachel Repuya
2026 - Current
  • Assisted customers by resolving inquiries and issues through effective communication and problem-solving techniques.
  • Handled high volume of inbound calls, ensuring customer satisfaction and retention through prompt service.
  • Documented customer interactions accurately in CRM system to maintain up-to-date records for future reference.
  • Adapted quickly to new software tools and processes, enhancing operational efficiency in service delivery.

Education

High School Diploma -

Antonio R.Lapiz National High School SHS
Jaguimit City Of Naga Cebu
04-2025

Skills

Customer support

Customer service

Verbal and written communication

Communicating with clients

Languages

English
Bilingual or Proficient (C2)

Good in English

Good in communication skills

Timeline

Call Center Representative

Rachel Repuya
2026 - Current

High School Diploma -

Antonio R.Lapiz National High School SHS
Rachel Repuya