Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Marto

Billing Officer
Roxas, Province Of Capiz

Summary

At Company, I excelled in enhancing billing accuracy and client relationships, significantly surpassing monthly collection targets. My adeptness in data entry and customer service, coupled with a knack for problem-solving, streamlined processes and boosted team productivity. This blend of technical skill and interpersonal ability drove tangible improvements in efficiency and customer satisfaction. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2025
2025
years of professional experience

Work History

Printing Sales Order

Writing Sales Invoices And Delivery Receipt.

Recording Sales In Quickbooks

Daily Reports for Trading, Services And collection

File And Compile Documents for Billing purposes.

Billing And Collection Report

Company
01.2015 - Current
  • Contributed to team success by consistently meeting or exceeding individual collection targets each month.
  • Ensured compliance with industry regulations, maintaining up-to-date knowledge of relevant policies and procedures for accurate billing practices.
  • Maintained strong client relationships through professional and courteous interactions during billing inquiries and dispute resolutions.
  • Assisted in the implementation of new software systems for improved billing and collection processes, resulting in reduced errors and increased productivity.
  • Enhanced communication between departments, ensuring timely billing updates and accurate account records.
  • Educated customers on available payment options, assisting them in selecting the most suitable method based on their financial situation.
  • Improved billing accuracy by diligently reviewing and validating invoice data and customer information.
  • Streamlined collection processes for increased efficiency and faster payments through consistent follow-up with clients.
  • Provided clear documentation to support all collection efforts, allowing for easy reference in case of disputes or legal actions taken against non-paying clients.
  • Organized monthly account statements for distribution to clients, promoting transparency regarding their financial obligations to the company.
  • Participated in training programs aimed at increasing billing and collection specialist proficiency, resulting in improved team performance.
  • Monitored accounts receivable aging reports, identifying delinquent accounts requiring immediate attention to minimize losses.
  • Reduced outstanding account balances by negotiating payment plans and settlements with clients.
  • Coordinated with finance department to reconcile discrepancies between submitted invoices and recorded payments received from clients.
  • Assisted with the development of internal controls surrounding billing processes to ensure accuracy and compliance with regulatory guidelines.
  • Prevented revenue leakage by conducting thorough audits of account activity, ensuring proper application of credits and adjustments.
  • Worked with multiple departments to check proper billing information.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Responded to customer inquiries and provided detailed account information.
  • Monitored customer accounts for payment delinquency and initiated collection efforts.
  • Generated and distributed monthly customer statements.

Education

Bachelor of Science - Computer Science

Hercor College
Roxas, Province Of Capiz, Philippines
04.2001 -

Skills

Customer service focus

Timeline

Billing And Collection Report

Company
01.2015 - Current

Bachelor of Science - Computer Science

Hercor College
04.2001 -

Printing Sales Order

Writing Sales Invoices And Delivery Receipt.

Recording Sales In Quickbooks

Daily Reports for Trading, Services And collection

File And Compile Documents for Billing purposes.

Rachel MartoBilling Officer