Rachel Bangsilan
Cooperative Cashier
Tadian
Summary
Dynamic and results-driven professional with extensive experience at Tadian Multipurpose Cooperative. Proven expertise in cash handling and customer service excellence, consistently enhancing customer satisfaction. Recognized for reliability and attention to detail, effectively managing transactions and resolving inquiries to foster positive customer relations. Committed to teamwork and operational efficiency.
Overview
6
6
Certifications
7
7
years of professional experience
Work History
Cashier
Tadian Multipurpose Cooperative
02.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided accurate change and receipts to enhance customer satisfaction.
- Assisted in maintaining cleanliness and organization of checkout area.
- Handled customer inquiries, resolving issues promptly and professionally.
- Monitored inventory levels of cash register supplies, restocking as needed.
- Supported training of new cashiers on procedures and systems.
- Implemented best practices for cash handling to minimize discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Teller 2
Tadian Multipurpose Cooperative
05.2023 - 02.2025
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer, ensuring balanced daily reports.
- Collaborated with team to enhance customer service quality.
Clerk
Tadian Multipurpose Cooperative
09.2019 - 04.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in inventory management by tracking stock levels and restocking items.
- Maintained accurate records of sales and customer interactions for reporting purposes.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Adapted quickly to new software tools for managing cooperative resources effectively.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
Bachelor of Science - Business Administration
MOUNTAIN PROVINCE STATE POLYTECHNIC COLLEGE
Bontoc, Mountain Province06-2019
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Cash handling and management
Customer relations
Cash register operation
Cash management
Cash drawer balancing
POS system operations
Payment collection
Guest inquiries
Attention to detail
Certification
Certification of Completion on Credit and Risk Management
Timeline
Cashier
Tadian Multipurpose Cooperative
02.2025 - Current
Teller 2
Tadian Multipurpose Cooperative
05.2023 - 02.2025
Clerk
Tadian Multipurpose Cooperative
09.2019 - 04.2023
Bachelor of Science - Business Administration
MOUNTAIN PROVINCE STATE POLYTECHNIC COLLEGE