R-Jay Palma

• Develop and document Test Cases cases for Both Manual and Performance Tests.
• Collaborate with development and product teams to understand project requirements, define testing priorities, and establish acceptance criteria.
• Estimate and manage time requirements for testing activities, ensuring alignment with project timelines.
• Execute functional, regression, performance, and load testing across web, mobile, and backend systems.
• Analyze existing QA processes and recommend improvements to enhance quality, productivity, and scalability.
• Stay updated with the latest testing tools, technologies, and best practices, and implement those that can improve team performance.
• Train and mentor junior QA team members, sharing expertise and ensuring adherence to QA best practices and testing coverage.
• Identify, analyze, and document defects, providing detailed information for the development team.
• Work closely with developers to ensure swift resolution of issues and retesting of fixed defects.
• Act as a quality advocate, providing input on usability, performance, and other quality aspects.
• Facilitate open communication between QA, development, and product teams, ensuring that issues are addressed early in the development process.

• Responsible for Test Case creation
• Responsible for Feature, Platform, and End to End Testing
• Responsible for Regression testing
• Responsible for Bugfix Verification.
• Responsible for the Creation of an Automated Scripts using Selenium Perl, C# and Java
• Automation Team Lead

• Responsible for Creation of Automation Script
• Responsible for Execution of Automated Script
• Responsible for Performance Testing Script Creation
• Responsible for Execution of Performance Testing Script.
• Responsible for the Creation of 5G Features.
• Responsible for Performing RCA based on issue upon Simulation of issue.
• Created UT, Regression, and Code Coverage Testing Scripts.
• Responsible for Execution of scripts for UT, Regression, and Code Coverage.
• Responsible for performing RCA on issues encountered by the tester.
• Responsible for Bug fixing.
• Responsible for creating Automated Script(SUT) after bug fix.
• Responsible for Migration of TTCN framework automated scripts into Python framework.
Responsible for Code Review.

• Develop, document, and execute test plans, test cases, and test scripts for functional, regression, and user acceptance testing.
• Collaborate with developers and product teams to understand requirements and acceptance criteria for new features and enhancements.
• Identify, document, and track defects, working closely with developers to resolve issues and validate fixes.
• Perform end-to-end testing, ensuring seamless integration across systems and adherence to user experience standards.
• Create training materials, including user guides, tutorials, presentations, and video content.
• Conduct training sessions for end-users, both virtually and in person, to ensure they can use systems effectively and with confidence.
• Adapt training methods to suit different learning styles and levels of technical proficiency.
• Provide ongoing support to users, answering questions, troubleshooting issues, and gathering feedback to continuously improve the training program.
• Document testing processes, results, and any identified issues, maintaining a comprehensive record for future reference.
• Gather user feedback on system usability and performance, recommending enhancements where possible.
• Continuously evaluate and improve training materials and testing processes to keep them current and aligned with evolving system requirements.
• Act as a liaison between the development team, QA team, and end-users, facilitating effective communication and feedback loops.
• Participate in meetings to provide insights on system usability, user feedback, and training needs.
• Advocate for quality and user-centric approaches in both system design and training content.