QUINLEE ROCES PAYLA
Ligao, Province Of Albay
Summary
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
7
7
years of professional experience
Work History
Sales Representative
Mitchell
02.2024 - 02.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Appointment Setter
5x5 CONTACT SERVICES
05.2021 - 11.2021
- Company Overview: (Travel Agency)
- The job is to set the customer an appointment for a travel and vacation presentation
- (Travel Agency)
APPOINTMENT SETTER/SCHEDULER
PANDR PH
10.2019 - 05.2021
- Company Overview: (ECO SAVER/BSOLAR)
- In Eco saver, My job is cold calling the homeowners and setting them an appointment for solar installation if they are willing to have it installed on their property
- For BSOLAR, I assisted all the customers who opt-in to set an appointment for solar installation
- (ECO SAVER/BSOLAR)
RPA
03.2019 - 04.2019
- Company Overview: (Real state property Authority)
- The job is cold calling the homeowners to check if they own the property or just renting
- If homeowners, the goal is to determine if they are willing to sell the house
- Or want to buy a property if they are currently renting
- (Real state property Authority)
TECHNICAL SUPPORT
SYNERGIA SOLUTIONS
01.2019 - 02.2019
- Company Overview: (SEASONAL)
- I assisted business owners via chat who got a problem while filing taxes online using Quickbooks
- (SEASONAL)
Sales Associates/Chat Support/Email Support
SUTHERLAND GLOBAL SERVICES
04.2018 - 01.2019
- Company Overview: LAZADA
- The job is to assist old sellers/new sellers in the Lazada platform via live chat and email
- I am assisting four different sellers simultaneously with concerns like delayed payout, delayed deliveries, delayed pick up of orders, missing items, wrong items delivered or returned
- LAZADA
Education
AB - Political Science
Ligao Community College
Ligao City, Albay01.2015
Mayon Institute Science and Technology
01.2008
Inascan Elementary School
Inascan, Guinobatan01.2004
Skills
- Good organization and time management skills
- Interpersonal skills
- Ability to work under pressure
- Ability to work with minimal supervision
Training
- Computer System Servicing (CSC) NC II, 10/30/17, 02/02/18, LIGAO COMMUNITY COLLEGE
- Call Center Services NC II, 01/24/18, 02/28/18, Call Center Academy, 3rd floor Embarcadero de Legazpi, Legazpi City
Personal Information
- Age: 30
- Place of Birth: Albay
- Citizenship: Filipino
- Date of Birth: 05/29/91
- Gender: Female
- Marital Status: Single
- Religion: Catholic
Timeline
Sales Representative
Mitchell
02.2024 - 02.2025
Appointment Setter
5x5 CONTACT SERVICES
05.2021 - 11.2021
APPOINTMENT SETTER/SCHEDULER
PANDR PH
10.2019 - 05.2021
RPA
03.2019 - 04.2019
TECHNICAL SUPPORT
SYNERGIA SOLUTIONS
01.2019 - 02.2019
Sales Associates/Chat Support/Email Support
SUTHERLAND GLOBAL SERVICES
04.2018 - 01.2019
Mayon Institute Science and Technology
Inascan Elementary School
AB - Political Science
Ligao Community College
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