Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Quennie Joy Flores

Teacher
Bansalan, Province Of Davao Del Sur
Quennie Joy Flores

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

8
years of professional experience

Work History

Department Of Education

Teacher Trainer
08.2018 - Current

Job overview

  • Expanded access to high-quality teaching resources by creating an online repository of lesson plans, assessment tools, and classroom management strategies.
  • Increased collaboration among faculty members by establishing regular meetings to discuss teaching methods and share resources.

Department Of Education

Teacher Coordinator
08.2018 - Current

Job overview

  • Created safe and inclusive work environment of respect to promote positive teaching experience for teacher and assistance with diverse backgrounds.
  • Increased parent involvement through regular communication, fostering a strong home-school connection and encouraging parental support in student learning.
  • Promoted a growth mindset among students by setting high expectations and celebrating progress, inspiring greater motivation to achieve academic goals.
  • Enhanced student comprehension by utilizing diverse teaching methods and instructional materials.
  • Participated in workshops, seminars, education programs and other activities promoting professional growth and development.

Teleoutsourcing

Call Center Agent
10.2017 - 12.2017

Job overview

  • Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
  • Boosted client retention rates by providing exceptional customer service and building rapport with callers.
  • Adapted communication style to meet diverse customer needs, creating positive experiences for all callers.
  • Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
  • Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
  • Offered technical assistance for customers experiencing difficulties with online processes or software applications related to company products or services.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Delivered prompt service to prioritize customer needs.
  • Promptly responded to inquiries and requests from prospective customers.

Education

Davao Del Sur State College
Digos, Province Of Davao Del Sur, Philippines

Master of Arts from Education
04.2001

University Overview

University of Mindanao Digos College
Digos, Province Of Davao Del Sur, Philippines

Bachelor of Arts from Secondary Education
04.2001

University Overview

Skills

Student engagement

Timeline

Teacher Trainer
Department Of Education
08.2018 - Current
Teacher Coordinator
Department Of Education
08.2018 - Current
Call Center Agent
Teleoutsourcing
10.2017 - 12.2017
Davao Del Sur State College
Master of Arts from Education
04.2001
University of Mindanao Digos College
Bachelor of Arts from Secondary Education
04.2001
Quennie Joy FloresTeacher