A professional with strong track in customer support and social media management, specializing in providing exceptional remote assistance and service excellence. Notable projects include order processing and customer communication, managing customer inquiries for e-commerce platforms utilizing Zendesk, and more. Expertise in enhancing client interaction and streamlining operations with strong technical and organizational skills. Proficient in Google Suite, Shopify, Salesforce, and Kustomer, effectively leveraging these tools to optimize workflows and customer satisfaction. Expertise in managing customer success, administrative tasks, client communications, scheduling, and more. Known for effective collaboration and adaptability, ensuring seamless support in dynamic environments.
Administrative support