Zoho CRM
Quennie Angel Arca
GENERAL SANTOS CITY
Summary
I am efficient and organized, which allows me to manage multiple tasks at once. I am hardworking, Dedicated person and reliable.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Field Sales Representative
Katty Lip Tan Beauty Products
1 2016 - 8 2017
- Sales Representative is responsible for selling products and meeting customer needs
- Conducted product demonstration, displaying products features, highlights and usability for increased engagement.
Gaming Assistant
Randomstar Sports and Leisure Inc.
01.2018 - 01.2019
- Observed set rules and regulations in completing duties, resulting in high-quality and standardised work
- Responsible for providing game instructions to the player and ensuring high level of customer satisfaction through excellent and courteous service.
Social Media Marketing Manager
M&J Wood And Furniture Business
08.2020 - 01.2024
- Developed customized paid advertising campaigns for maximum return on investment.
- Managed multiple social media platforms for increased engagement and audience growth.
- Boosted brand awareness by developing and implementing targeted social media campaigns.
- Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
- Created and managed social media campaigns to increase brand engagement.
Appointment Setter
Clevrcare
02.2022 - 03.2024
- Set appointments with salespeople and potential customers.
- Enhanced customer relationships through timely and professional follow-ups with prospective clients.
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Used CRM software to accurately track progress on appointment setting goals and analyze trends for continuous improvement.
- Increased appointment setting success by developing targeted call lists based on potential client needs.
Events Team Coordinator
MPBL
07.2023 - 02.2024
- Assisted event manager in achieving revenue goals set for events and catering.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Created, maintained and distributed event orders.
- Maintained and distributed information for functions and events.
- Negotiated contracts with vendors, securing competitive pricing while maintaining high-quality products and services.
Lead Generation Specialist
Medical Consultants Group
06.2023 - 03.2024
- Utilized data analysis tools to identify trends and patterns in lead behavior, making strategic adjustments to marketing efforts accordingly.
- Implemented a CRM system to streamline lead management processes, resulting in improved organization and increased efficiency.
- Managed multiple lead generation channels simultaneously, ensuring consistent results across all platforms.
- Evaluated performance metrics regularly for ongoing optimization of lead generation tactics, ensuring continued growth and success in the role.
- Cold called perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
Education
Bachelor of Business Administration -
Notre Dame Of Dadiangas University
06.2011 - 05.2012
BSHRM - undefined
STI College
08.2012 - 05.2013
Skills
Marketing
Zoho CRM
Customer satisfaction
Managing Clients
Appointment Setting
Lead Generation
Contract Negotiations
Multitasking
Self Motivation
Active Listening
Team Collaboration
Relationship Building
Personal Information
- Place of Birth: General Santos City
- Date of Birth: 10/13/94
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Ringcentral
Activecampaign
Openphones
Easywebinar
Timeline
Events Team Coordinator
MPBL
07.2023 - 02.2024
Lead Generation Specialist
Medical Consultants Group
06.2023 - 03.2024
Appointment Setter
Clevrcare
02.2022 - 03.2024
Social Media Marketing Manager
M&J Wood And Furniture Business
08.2020 - 01.2024
Gaming Assistant
Randomstar Sports and Leisure Inc.
01.2018 - 01.2019
BSHRM - undefined
STI College
08.2012 - 05.2013
Bachelor of Business Administration -
Notre Dame Of Dadiangas University
06.2011 - 05.2012
Field Sales Representative
Katty Lip Tan Beauty Products
1 2016 - 8 2017