Quencel Angela Lanuza
Shift Manager
Paranaque
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill].
Overview
4
4
years of professional experience
12
12
years of post-secondary education
Work History
Shift Manager
PPI HOLDINGS INC
Las Piñas City
2019.02 - Current
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours and inventory movements.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Education
Bachelor of Science - Business Management
STI COLLEGE
PARAñAQUE 2014.04 - 2017.06
High School Diploma -
Paranaque National High School(main)
Paranaque 2010.03 - 2014.06
PESC Central
Paranaque 2006.04 - 2010.07
Skills
Accurate money handling
Inventory controls
Staff Management
Training and mentoring
Schedule Management
Timeline
Shift Manager
PPI HOLDINGS INC
2019.02 - Current
Bachelor of Science - Business Management
STI COLLEGE
2014.04 - 2017.06
High School Diploma -
Paranaque National High School(main)
2010.03 - 2014.06
PESC Central
2006.04 - 2010.07