Queenie Corpuz
Virtual Assistant
Blk 4 Lot 13 Villa Marcela Pinacpincan San Rafael Bulacan
Summary
Highly skilled virtual professional with solid foundation in administrative support and digital communication. Adept at managing schedules, handling correspondence, and coordinating projects to drive efficiency and outcomes. Strong focus on collaboration and adaptability, ensuring seamless team dynamics and responsiveness to evolving needs. Demonstrates excellence in multitasking, problem-solving, and utilizing technology to optimize workflow.
Overview
5
5
years of professional experience
Work History
Virtual Assistant
Blessed Empire Services
Baliaug Bulacan
01.2025 - Current
- Managed client credit repair cases, tracking progress and ensuring timely dispute submissions and follow-ups.
- Prepared and submitted credit dispute letters to credit bureaus and creditors in compliance with FCRA guidelines.
- Reviewed and analyzed credit reports to identify inaccuracies, negative items, and opportunities for score improvement.
- Maintained accurate client records, documentation, and dispute logs using CRM and file management systems.
- Communicated with clients regarding case updates, dispute results, and next steps, ensuring clear and professional support.
- Coordinated scheduling, email correspondence, and administrative tasks to support daily credit repair operations.
Editor
Shadow Vas Outsourcing
San Miguel Bulacan
11.2020 - 08.2022
- Reviewed and verified client credit reports to ensure accuracy, completeness, and compliance with FCRA standards.
- Collaborated with clients and internal teams to gather documentation and strengthen dispute cases.
- Managed dispute timelines and follow-ups, ensuring timely submissions to credit bureaus and creditors.
- Conducted detailed research on credit laws, reporting guidelines, and account histories to support effective dispute resolutions.
Education
Bachelor of Science - Business Administration And Management
St. Paul University
San Miguel Bulacan01-2020
Bachelor of Science - Business Administration And Management
St. Paul University
San Miguel Bulacan01-2020
High School Diploma -
Dela Paz National High School
Antipolo City01-2019
Skills
- Customer service
- Calendar management
- Data entry
- Document preparation
- File organization
- Spreadsheet management
- Time management
- Multitasking and organization
- Fast learner
- Online scheduling
Languages
English
Intermediate (B1)
Tagalog
Bilingual or Proficient (C2)
Timeline
Virtual Assistant
Blessed Empire Services
01.2025 - Current
Editor
Shadow Vas Outsourcing
11.2020 - 08.2022
Bachelor of Science - Business Administration And Management
St. Paul University
Bachelor of Science - Business Administration And Management
St. Paul University
High School Diploma -
Dela Paz National High School