Queen Aseneth Torrequemada
Dumaguete, Province Of Negros Oriental
Summary
Dynamic Sales Engineer and Customer Service Representative with a proven track record at Fluid Solutions Inc. and Philippine Airlines. Excelled in building lasting client relationships and resolving high-stress disputes, enhancing customer loyalty. Skilled in sales closing and customer support, adept at crafting customized solutions that drive business growth.
Overview
1
1
year of professional experience
Work History
Sales Engineer
Fluid Solutions Inc.
05.2024 - Current
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Identified and supported resale opportunities to achieve sales plans.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Customer Service Representative
Philippine Airlines
07.2023 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Aerospace Engineering
Indiana Aerospace University
Lapu-Lapu City, Province Of Cebu, Philippines06-2022
High School Diploma -
Silliman University
Dumaguete, Province Of Negros Oriental, Philippines04-2018
Skills
- Relationship building
- Sales closing
- Presentation skills
- Customer support
Timeline
Sales Engineer
Fluid Solutions Inc.
05.2024 - Current
Customer Service Representative
Philippine Airlines
07.2023 - 04.2024
Bachelor of Science - Aerospace Engineering
Indiana Aerospace University
High School Diploma -
Silliman University
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