Priscilla Nieves
Management
Marikina City ,Nueva ecija
Summary
Accomplished entrepreneur with a proven track record in enhancing customer satisfaction and refining business processes at Queen of Wow Balls. Expert in business development and operations management, demonstrating exceptional leadership and customer relations skills. Achieved significant repeat business through strategic planning and effective staff management. Skilled in financial oversight and business planning, ensuring robust growth and operational efficiency.
Overview
21
21
years of professional experience
Work History
Owner
Queen of Wow Balls
05.2015 - 06.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Owner
Queen of Balls
03.2001 - 11.2018
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Owner
WOW Tapsihan
12.2013 - 12.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Owner
Hannah and CJ Bakery
07.2011 - 03.2013
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Bachelor Of Business Administration - The Process of Planning, Organizing, Directing, An
Philippine School of Business Administration
PSBA QC04.1996
HIGH SCHOOL DIPLOMA -
SAN ANTON NATIONAL HIGH SCHOOL
SAN LEONARDO NUEVA ECIJA 04.1991
Skills
- Customer Relations
- Small business operations
- Operations Management
- Business Planning
- Staff Management
- Business Development
- Business Administration
- Business Management
Timeline
Owner
Queen of Wow Balls
05.2015 - 06.2022
Owner
WOW Tapsihan
12.2013 - 12.2014
Owner
Hannah and CJ Bakery
07.2011 - 03.2013
Owner
Queen of Balls
03.2001 - 11.2018
Bachelor Of Business Administration - The Process of Planning, Organizing, Directing, An
Philippine School of Business Administration
HIGH SCHOOL DIPLOMA -
SAN ANTON NATIONAL HIGH SCHOOL
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