Princess Nharvie Remo

• Recorded employee hours accurately and maintained timekeeping system integrity.
• Processed payroll data ensuring compliance with company policies and labor regulations.
• Assisted in scheduling staffs and workers sunday and holiday skeletal workforce.
• Communicated time-related updates to management.
• Collaborated with HR to implement best practices for attendance tracking and reporting.
• Researched and resolved time discrepancies.
• Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
• Supported human resources initiatives by collaborating closely with HR personnel on various tasks related to workforce management.

• Assisted customers with inquiries via telephone call.
• Resolved customer complaints efficiently while maintaining service quality standards.
• Collaborated with team members to enhance service delivery processes.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

- Manage clients/students scheduling and appointments confirmation.

- Coordinated communication between therapists/teachers and clients/students.

- Handled clients inquiries and resolved issues.

- Manage billings of the clients/students.

- Processing payrolls of the therapists/teachers.

- Keeping organized record files of the students/clients.