Hi, I’m
Princess Joy Caldo
Summary
Administrative Assistant for almost 11 years with experience in automotive and BPO company. Strong provider of office administrative work, customer service and problem resolution. Strong communicator energized through team goal achievement and smooth operation of the company.
Overview
12
years of professional experience
1
Language
Work History
Ingram Micro Philippines
Associate III, Purchasing
8 2018 - Current
Job overview
- Assisting reseller in authorization process for vendors and update their accounts once approved
- Support Internal team for allocation requests and to ensure completion of orders
- Support personnel management for purchasing system transaction to ensure adherence to procedures.
Hyundai
Sales Executive
02.2017 - 07.2018
Job overview
- Identified and maximized sales opportunities, and increased customer retention rates
- Helped to increase customer return rates by always providing excellent customer service.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
ISUZU Automotive Dealership Inc
Administrative Assistant
07.2012 - 01.2017
Job overview
- Assisted in organizing and maintaining parts inventory
- Provide outstanding support and management within parts inventory
- Maintain parts Inventory, records, ordered parts for technicians works orders, tagged warranty parts, and sold parts to customer
- Process payment for suppliers.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Pasig Catholic College
High School
06.2004 - 05.2008
University of Pasig/ Pamantasan ng Lungsod ng Pasig
BSBA-Marketing Management
06.2008 - 05.2012
Skills
Customer Service
Communication Skills
Fast learner
Effective Time Management
Ability to Work under pressure
Leadership Skills
Strategic Sourcing
Demand forecasting
Payment Processing
Documentation Management
Time Management
Accomplishments
5th Place – 2015 Isuzu Service Skills Olympics
Timeline
Sales Executive
Hyundai
02.2017 - 07.2018
Administrative Assistant
ISUZU Automotive Dealership Inc
07.2012 - 01.2017
University of Pasig/ Pamantasan ng Lungsod ng Pasig
BSBA-Marketing Management
06.2008 - 05.2012
Pasig Catholic College
High School
06.2004 - 05.2008
Associate III, Purchasing
Ingram Micro Philippines
8 2018 - Current