Princess EJ Guevarra
Taguig City
Summary
Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Analyst II ERP Package Applications
DXC Technology
McKinley Hill Dr Taguig, Metro Manila
12.2021 - 10.2025
- Specialize in package solutions and functional design capabilities to optimize the configuration and implementation of the application.
- Contribute to package software application development projects.
- Assist in debugging and troubleshooting software issues.
- Support certifications on CMMI, ISO, other Quality Programs and site certifications.
- Meeting productivity and quality targets thru the productivity levers (Automation, Lean, Analytics).
- Developed comprehensive reports to support strategic decision-making across cross-functional teams.
English Tutor
Paragas Online Tutorial Services
Taguig City
12.2020 - 12.2021
- Remaining knowledgeable about and respectful of cultural differences within the classroom.
- Evaluating students' progress.
- Preparing lesson plans in accordance with students' learning needs.
- Following national and regional policies for teaching English as a second language.
- Guided students in improving reading comprehension and writing skills.
Sales Associate I
Concentrix CVG Philippines
06.2018 - 04.2019
- Upsell products and services to customers when providing telecommunication solutions.
- Conduct research to identify solutions and answers to difficult client issues.
- Place outbound calls to customers to promote new products and services.
- Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
- Process orders quickly and accurately.
Education
Bachelor Science Business Administration - Marketing Management
Taguig City University (TCU)
08.2023
Technical Vocational Course - Culinary Arts
System Technology Institute (STI)
04.2018
High School Diploma - undefined
Signal Village National High School (SVNHS)
04.2016
Skills
- Business Writing
- Report writing
- Sales
- Data Entry
- Project management
- Word Processing
- Microsoft office
- Analytical thinking
- Time management
Affiliations
- PRIDE@DXC Philippines Core Group (2023 - Present) Events and Advocacies Co Chairperson
- EA&S Organization Event Planning (Enterprise Applications & SaaS) Capability Lead
Certification
- Top Agent in Sprint Complete 2018 (Concentrix CVG Philippines) (06/2018 - 04/2019) with 91.30% conversion. Given this 19th day of January, 2019 SLC Bldg. 6797 Ayala Ave.cor.VA Rufino St.,Makati City.
- Huwaran Award (DXC Philippines) (06/2022) In recognition of passing two certifications exams, completing the Core Product Certification Exam and the Learning Specialist Product Certification Exam
LANGUAGES
English language Full Professional Proficiency
Filipino language Native or Bilingual Proficiency
Key Contributions and Initiatives
I built an automated real-time dashboard to monitor ticket handling and productivity, enabling data-driven decision-making and operational efficiency. Beyond technical contributions, I actively supported company events and served as a host for a software innovation competition and other initiatives, highlighting strong leadership, communication, and stakeholder engagement skills.
CERTIFICATIONS & PROFESSIONAL TRAINING
Udemy
- Zendesk Chat for Customer Service Agents (Online Training)
- Customer Service Mastery: Delight Every Customer
- Business Communication Skills: Business Writing and Grammar
- Smart Tips: Soft Skills for Technical Professionals
Internal Trainings – Cornerstone OnDemand
- Recruiting Fundamentals
- Learning Experience Platforms (LXP)
- Learning Management Systems (LMS)
- Learning Integrations
Timeline
Analyst II ERP Package Applications
DXC Technology
12.2021 - 10.2025
English Tutor
Paragas Online Tutorial Services
12.2020 - 12.2021
Sales Associate I
Concentrix CVG Philippines
06.2018 - 04.2019
High School Diploma - undefined
Signal Village National High School (SVNHS)
Bachelor Science Business Administration - Marketing Management
Taguig City University (TCU)
Technical Vocational Course - Culinary Arts
System Technology Institute (STI)