Princess Danna Bacangallo
Administrative Assistant/General Secretary
Davao City
Summary
Dedicated General Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional Secretary with over 4 years of experience managing daily administrative support tasks and operations in banking industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
General Secretary
Chinabank, Corporation.
Davao City
05.2018 - 12.2021
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Scheduled appointments and conducted follow-up calls to clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Maintained electronic filing systems and categorized documents.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Entered data into system and updated customer contacts with information to keep records current.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Maintained daily report documents, memos and invoices.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Office Assistant
Holy Cross of Davao College, inc.
Davao City
06.2014 - 04.2018
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Assisted with budgeting and financial management to keep office operating within budget.
- Collaborated with various departments to complete assigned tasks.
- Maintained and updated office records, both digital and physical.
- Scheduled and coordinated travel arrangements for office staff members.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited documents to keep company materials free of grammar errors.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Coordinated travel arrangements for staff members.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Created and maintained detailed records of all office activities.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Processed incoming and outgoing mail and packages according to established procedures.
- Compiled and analyzed data to produce reports.
Education
Bachelor of Science - Business Administration - Human Resources
Holy Cross of Davao College, Inc.
Davao City 06.2014 - 04.2018
Skills
Digital File Management
undefinedTimeline
General Secretary
Chinabank, Corporation.
05.2018 - 12.2021
Office Assistant
Holy Cross of Davao College, inc.
06.2014 - 04.2018
Bachelor of Science - Business Administration - Human Resources
Holy Cross of Davao College, Inc.
06.2014 - 04.2018
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