Summary
Overview
Work History
Education
Skills
Websites
Personal Information
References
Interests
Running and Reading
Timeline
Generic
Princess Arlene Cruz

Princess Arlene Cruz

Senior Executive Assistant
Angeles City

Summary

A passionate General Virtual Assistant with a Bachelor's degree in Broadcast Communication and several years of experience in the BPO industry both office setup and home-based setup. Displays awareness of cultural diversity, commitment to efficiency and integrity, and continuously focuses on improving personal productivity and professional practice. Looking forward to offering knowledge and skills in an organization that provides a genuine opportunity for career progression.

Reliable Admin Assistant with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Overview

16
16
years of professional experience

Work History

Property Management & Sales Admin Assistant

Peard Real Estate
02.2022 - 01.2024
  • Day-to-day Admin tasks, Email and Calendar Management, CRM Management, Research and Data Entry.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Completed daily logs for management review.

Executive Assistant

Second Muse Foundation
02.2023 - 12.2023
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Filed paperwork and organized computer-based information.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Executive Assistant

Impact Developers & Davati Building Supplies
06.2019 - 01.2022
  • Emails, Calendars and follow and administration tasks
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Executive Assistant

Cloudstaff Philippines Inc.
07.2016 - 02.2019
  • Personal Assistant to BDMs, Sales Assistant and Property Manager Assistant
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Developed and maintained automated alert systems for important deadlines.
  • Handled confidential and sensitive information with discretion and tact.
  • Facilitated training and onboarding for incoming office staff.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Screened personal and business calls and directed to appropriate party.
  • Updated and maintained confidential databases and records.
  • Filed paperwork and organized computer-based information.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Customer Service Representative

E-PLDT Ventus; Startek IQOR
10.2007 - 11.2013
  • Updated account information to maintain customer records.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Mass Communication Major in Broadcast Communication

Polytechnic University of the Philippines

Skills

Analysis and Researchundefined

Personal Information

  • Age: 34
  • Date of Birth: 08/14/87

References

  • Herman Cardenas, hcardenas@impactdevelopers.com, +1 512 827 1705
  • Jonathan Dizon, jonathand@cloudstaff.com, +63 905 205 8911
  • Jayzel Vilvestre, Segviljay30@gmail.com, +63 975 272 3821

Interests

Gardening

Running and Reading

Running and reading are two activities that are integral parts of my daily routine. They both provide me with different forms of solace and rejuvenation while adding balance to my life.

Running is not just a physical activity for me; it has become my sanctuary for mental clarity and stress relief. Running has taught me discipline, perseverance, and the power of setting and achieving goals. Whether it's a fast sprint or a slow jog, running empowers me, reminding me of my inner strength and resilience.

On the other hand, reading is a different kind of escape that nourishes my mind and soul. It takes me on adventures to distant lands, introduces me to diverse characters, and immerses me in captivating stories. Reading is my gateway to exploring different perspectives, cultures, and ideas. It broadens my understanding of the world and makes me more empathetic towards others. Whether I'm curled up with a fiction novel, delving into the mysteries of a detective story, or digesting enlightening non-fiction, reading allows me to travel through time and space, expanding my horizons without ever leaving the comfort of where I am.

Both running and reading are essential parts of my self-care routine. They allow me to recharge, reflect, and gain new perspectives. They give me the strength to navigate life's challenges and offer me moments of pure joy and inspiration. 

Timeline

Executive Assistant

Second Muse Foundation
02.2023 - 12.2023

Property Management & Sales Admin Assistant

Peard Real Estate
02.2022 - 01.2024

Executive Assistant

Impact Developers & Davati Building Supplies
06.2019 - 01.2022

Executive Assistant

Cloudstaff Philippines Inc.
07.2016 - 02.2019

Customer Service Representative

E-PLDT Ventus; Startek IQOR
10.2007 - 11.2013

Mass Communication Major in Broadcast Communication

Polytechnic University of the Philippines
Princess Arlene CruzSenior Executive Assistant