Princess Anne Agliam
Aurora Province
Summary
Dynamic and results-driven professional with a proven track record at The Manor At Camp John Hay, excelling in cleaning proficiency and teamwork. Enhanced guest satisfaction by reducing complaints and optimizing cleaning processes. Committed to safety awareness and flexibility, fostering a collaborative environment that supports operational efficiency and high standards of cleanliness.
Overview
6
6
years of professional experience
Work History
Public Area Attendant /Housekeeping Room Attendant
The Manor At Camp John Hay
Baguio City, Province Of Benguet, Philippines
02.2024 - 07.2024
- Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
- Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.
- Contributed to a positive work environment through effective communication and teamwork with colleagues and supervisors.
- Cleared rubbish and debris from lobby, elevators, stairways, and hallways to uphold cleanliness standards.
Assistant Chef
L'sirene A Boutique Resort
Aurora Province
05.2022 - 02.2023
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Cleaned kitchen work area by sanitizing all cooking equipment, utensils, and counters.
- Checked food inventory and ordered ingredients.
- Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
Sales Lady
JONALYN STORE
Aurora Province
04.2018 - 07.2018
- Maintained a clean and organized store environment to improve overall shopping experience for customers.
- Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
- Managed customer returns professionally, following store policies while ensuring client satisfaction.
- Provided pricing information to customers regarding specific products.
SPES Employee
Provincial Government Of Aurora
Aurora Province
04.2018 - 04.2018
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Optimized workflow processes for increased efficiency, resulting in faster project completion times.
- Facilitated training sessions for new hires, ensuring a smooth onboarding experience for all team members involved.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Hospitality Management
Aurora State College of Technology
Baler, Province Of Aurora, Philippines07-2022
Skills
- Flexibility
- Safety awareness
- Teamwork orientation
- Cleaning proficiency
Timeline
Public Area Attendant /Housekeeping Room Attendant
The Manor At Camp John Hay
02.2024 - 07.2024
Assistant Chef
L'sirene A Boutique Resort
05.2022 - 02.2023
Sales Lady
JONALYN STORE
04.2018 - 07.2018
SPES Employee
Provincial Government Of Aurora
04.2018 - 04.2018
Bachelor of Science - Hospitality Management
Aurora State College of Technology