Summary
Overview
Work History
Education
Skills
Timeline
Generic
PRINCES SALIG PAULIN

PRINCES SALIG PAULIN

.
M.guatanoy St. Corner Gen. Maxilom Ave. Cebu City Cebu

Summary

Organized and dedicated. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks, self-motivated work ethic with ability to perform effectively in independent or team environments. To work in a well-developed and prestigious company in which I can utilize my full expression of knowledge, skills and expertise while exploring the given opportunities. Devoted and focused professional, who excels at prioritizing, completing multiple tasks simultaneously, organized and keen on following through to achieve target goals, flexible, hard working and has proven to withstand work pressures with a very strong will to succeed. A young qualified candidate that is dedicated and able to share the knowledge, skills and experience for a long term commitment with good interpersonal skills in order to provide the best service and accomplishments.

Overview

4
4
years of professional experience
14
14
years of post-secondary education

Work History

Customer Service Representative

Teleperformance
Cebu City - IT Park
10.2022 - 05.2023
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer service orders promptly to increase customer satisfaction.

Data Entry Typist

Green Apple Technologies & Systems, INC
Pagadian City
10.2020 - 01.2021
  • Data entry Makati City
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Preserved customer confidence and protected operations by keeping information confidential.

Customer Support

Stealth, Pagadian City
Pagadian City
04.2019 - 08.2020
  • Built strong relationships with field operations team to support business development opportunities and improve service.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Conducted surveys to determine customer opinion of products and services.
  • Offered free products or services to pacify irate or unsatisfied customers.

Education

Bachelor of Science - Information Technology

Saint Columban College
06.2015 - 03.2020

Secondary Cogon National High School Cogon Vincenzo Sagun
06.2011 - 03.2015

Elementary Cogon Elementary School Cogon Vincenzo Sagun Zamboanga
06.2005 - 03.2011

Skills

Typing and Encoding Documents, Memos, Lettersundefined

Timeline

Customer Service Representative

Teleperformance
10.2022 - 05.2023

Data Entry Typist

Green Apple Technologies & Systems, INC
10.2020 - 01.2021

Customer Support

Stealth, Pagadian City
04.2019 - 08.2020

Bachelor of Science - Information Technology

Saint Columban College
06.2015 - 03.2020

Secondary Cogon National High School Cogon Vincenzo Sagun
06.2011 - 03.2015

Elementary Cogon Elementary School Cogon Vincenzo Sagun Zamboanga
06.2005 - 03.2011
PRINCES SALIG PAULIN.