Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic
PRINCESS JESSA MAE B. MORING

PRINCESS JESSA MAE B. MORING

Kidapawan, Province of Cotabato

Summary

To build a long-term career with opportunities for career growth. To use my skills and experience in the best possible way for achieving the company's goals. To enhance my professional expertise in a dynamic and stable workplace.

Overview

23
23
years of professional experience

Work History

Technical Support Executive

FUJIFILM MALAYSIA
01.2015 - 09.2023
  • Assist Fuji Xerox customers with service support requirements with a focus on service excellence and first call resolution
  • As a first point of contact, promote a unified and professional image of the CTS and Fuji Xerox as a whole
  • Correctly identify call type, utilise appropriate system resource and adhere to logging procedures
  • Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail
  • Build customer relationships as part of the sales process
  • Manage and take ownership of the resolution process for all customer related issues
  • Gather customer's information and determine the issue by evaluating and analyzing the symptoms
  • Makes customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships

Work Controller

FUJI XEROX PHILIPPINES
01.2014 - 12.2014
  • Monitor service queues closely and ensure proper and timely assignment of Service Engineer to customers' sites and other designated area
  • Create Service Calls in a timely and accurate manner whenever required
  • Response amicably and professionally when handling customers calls to ensure customer satisfaction
  • To improve dispatching efficiency by learning about Customer Support Teams, areas, customers and products, with flexibility toward process changes
  • Ensure to follow proper standard process to service customer

Bookkeeper

BAHA'I NATIONAL CENTER
01.2013 - 12.2013
  • Post and process journal entries to ensure all business transactions are recorded
  • Update accounts receivable and issue invoices
  • Update accounts payable and perform reconciliations
  • Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines
  • Assist with reviewing of expenses, payroll records etc
  • As assigned
  • Update financial data in databases to ensure that information will be accurate and immediately available when needed
  • Prepare and submit weekly/monthly reports
  • Enter and balance accounts receivable and payable on a daily basis

General Clerk

ENERGY DEVELOPMENT CORPORATION
01.2012 - 12.2012
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Complete work schedules, manage calendars and arrange appointments
  • Take instruction and direction from the roving plant operator within the assigned roving pair of plants; work closely with the operations lead for basic skills development
  • Perform administrative and clerical duties for the department, filing, making copies, scanning and faxing
  • Assist plant Operations Engineers with switching operations
  • Prepare and maintain logs, reports, or other documentation of work performed

SPES (Special Program for Employment of Students)

MARUBENI
01.2008 - 12.2008
  • Highly skilled in sorting, filing, retrieving, storing and updating multiple files
  • Hands-on experience in adding new material to the filing system and creating new records as and when necessary
  • Able to establish and maintain confidential files in an efficient and accurate manner
  • Deal with both paper and electronic documents in terms of sorting and placement
  • Sort and classify content alphabetically and chronologically

OJT (On-the job Trainee)

DAVAO CITY WATER DISTRICT
01.2001 - 12.2001
  • Coordinates with the database/administrator for backups and archiving of data
  • Secures information by completing database backups
  • Organise and store paperwork, documents and computer-based information
  • Perform a variety of general office support functions including typing, record keeping, proofreading, and forms and report generation

Education

Bachelor of Science - Business Administration, Financial Management

Holy Cross of Davao College
01.2011

High School -

Kidapawan City National High School
01.2007

Elementary -

Ginatilan Elementary School
Ginatilan, Kidapawan City
01.2003

Skills

  • Highly adaptable
  • Mobile
  • Positive
  • Resilient
  • Patient risk-taker
  • Open to new ideas
  • Cultural sensitivity
  • Ability to build rapport
  • Diverse workforce
  • Multicultural settings
  • Productive worker
  • Solid work ethic
  • Optimal effort
  • Successfully completing tasks

Languages

English
Tagalog
Bisaya
Ilocano

Personal Information

  • Age: 34
  • Place of Birth: Kidapawan City
  • Citizenship: Filipino
  • Date of Birth: 11/11/90
  • Gender: Female
  • Marital Status: Married
  • Religion: Baha'i Faith

Timeline

Technical Support Executive

FUJIFILM MALAYSIA
01.2015 - 09.2023

Work Controller

FUJI XEROX PHILIPPINES
01.2014 - 12.2014

Bookkeeper

BAHA'I NATIONAL CENTER
01.2013 - 12.2013

General Clerk

ENERGY DEVELOPMENT CORPORATION
01.2012 - 12.2012

SPES (Special Program for Employment of Students)

MARUBENI
01.2008 - 12.2008

OJT (On-the job Trainee)

DAVAO CITY WATER DISTRICT
01.2001 - 12.2001

High School -

Kidapawan City National High School

Bachelor of Science - Business Administration, Financial Management

Holy Cross of Davao College

Elementary -

Ginatilan Elementary School
PRINCESS JESSA MAE B. MORING