Summary
Overview
Work History
Education
Skills
Timeline
Generic

Princess Enriquez

Massage Therapist, Caregiver, Food Handler, All Around Beautician, Receptionst
Santa Rita, Province Of Pampanga

Summary

Versatile and dynamic, with a proven track record at Ureka Sloan and Corp for enhancing customer satisfaction through exceptional service and efficient problem resolution. Skilled in office management and client relations, I excel in fast-paced environments, demonstrating strong time management and verbal communication abilities. Achieved a significant increase in repeat clientele by prioritizing client needs and meticulous attention to detail.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

19
19
years of professional experience

Work History

Receptionist

Ureka Sloan and Corp
08.2023 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

All Around Beautician and Massage Therapist

F&M Salon and Spa Home Service
04.2022 - 07.2023
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Utilized advanced techniques in hair removal, including waxing, threading, and laser procedures.
  • Increased customer loyalty with exceptional customer service and follow-up care advice.

Barista

JOY Bubble Cafe
08.2020 - 03.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Domestic Helper

Amin
08.2017 - 06.2020
  • Maintained a clean, safe, and organized home environment for family members.
  • Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
  • Managed laundry services, including washing, drying, folding, and ironing clothing items.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
  • Established trust with employers through reliable performance in completing daily tasks efficiently.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.

Food Service Handler

Aisa's Sweets
07.2005 - 08.2017
  • Maintained a clean and sanitary work environment, reducing the likelihood of food contamination.
  • Reduced waste through effective portion control measures and efficient use of ingredients during preparation.
  • Assisted in inventory management for optimal stock levels and cost control measures.
  • Adhered to strict health department guidelines while performing daily duties, maintaining an exemplary record of compliance.
  • Ensured high-quality food presentation with careful attention to detail and plating techniques.
  • Upheld high levels of professionalism while interacting with customers, promoting a positive dining experience for all guests.
  • Streamlined order processing by utilizing point-of-sale systems accurately and efficiently during busy periods.

Education

High School Diploma -

Pulong Santol Santol High School (main)
Pulong Santol Porac Pampanga Phil
04.2001 -

Skills

Data entry

Timeline

Receptionist

Ureka Sloan and Corp
08.2023 - 10.2024

All Around Beautician and Massage Therapist

F&M Salon and Spa Home Service
04.2022 - 07.2023

Barista

JOY Bubble Cafe
08.2020 - 03.2022

Domestic Helper

Amin
08.2017 - 06.2020

Food Service Handler

Aisa's Sweets
07.2005 - 08.2017

High School Diploma -

Pulong Santol Santol High School (main)
04.2001 -
Princess EnriquezMassage Therapist, Caregiver, Food Handler, All Around Beautician, Receptionst