Summary
Overview
Work History
Education
Skills
Timeline
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Princess Dizon

Princess Dizon

Summary

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Results-driven professional with strong focus on generating and nurturing leads. Known for building effective sales pipelines and fostering client relationships. Reliable team collaborator who adapts to changing needs and consistently achieves targets.

Overview

8
8
years of professional experience

Work History

Executive Assistant

Ova Virtual
03.2023 - 07.2024
  • Managed executive calendars and scheduled appointments to optimize time efficiency.
  • Coordinated domestic and international travel arrangements, ensuring compliance with corporate policies.
  • Developed and maintained filing systems for confidential documents, enhancing information retrieval processes.
  • Prepared detailed meeting agendas and minutes, fostering effective communication among stakeholders.

Sales Development Representative/CSR

Go2
01.2021 - 01.2023
  • Helped internal sales doing multiple Lead Generation
  • Used different tools such as Shopify, Gorgias, Zendesk and CRM with CSR role
  • Exposed with E-commerce businesses helping them update customers with their order status
  • Answer customer inquiries with different platforms (Facebook, Instagram, Tiktok and our website)
  • Took 200-300 calls a day with sales and 100 calls with Customer complaints
  • Liaised between staff and management to facilitate smooth communication.
  • Facilitate new hires for both Foundation and Product Specifics Training
  • Been a consistent Top agent and Best Trainer during my stay in SITEL

Customer Support / Sales Representative and Learning Specialist

SITEL Philippines
01.2017 - 01.2021
  • Customer support for both sales and customer complaints for 3 years.
  • Expertise on training, leadership development, and employee retention for 2 years.
  • Another 2 years of extensive knowledge with Lead Generation and E-commerce customer support.

Education

Bachelor of Arts - Mass Communication

New Era University
01.2017

Skills

  • Lead Generation
  • Sales and Customer Support
  • Interpersonal Communication
  • Strong Written and Verbal skills
  • Staff training and Leadership
  • Administrative support
  • Strong problem solver
  • Executive support
  • Office management

Timeline

Executive Assistant

Ova Virtual
03.2023 - 07.2024

Sales Development Representative/CSR

Go2
01.2021 - 01.2023

Customer Support / Sales Representative and Learning Specialist

SITEL Philippines
01.2017 - 01.2021

Bachelor of Arts - Mass Communication

New Era University
Princess Dizon