Summary
Overview
Work History
Education
Skills
Timeline
Generic

PRINCESS DIANNE P. SANCHEZ

Abi Jafar Al Mansour, Riyadh, Riyadh, Saudi Arabia

Summary

Dynamic and results-driven professional with extensive experience at KFC, excelling in team supervision and customer service. Proven ability to enhance operational efficiency and resolve conflicts effectively. Skilled in financial management and communication, consistently achieving sales targets while fostering strong customer relationships.

Overview

17
17
years of professional experience

Work History

SUPERVISOR

KFC
10.2023 - Current
  • Company Overview: Americana Company
  • Supervises staff and monitors daily store operations
  • Provides excellent customer service and manages complaints
  • Ensures proper communication across all levels
  • Oversees store performance and operational goals
  • Americana Company

SERVICE CREW

Red Ribbon
03.2020 - 09.2022
  • Company Overview: Staff Search Asia Cooperative
  • Certified cake letterer and food accessory organizer
  • Monitored food equipment temperature for safety
  • Received deliveries and checked product shelf life
  • Staff Search Asia Cooperative

ADMINISTRATIVE CREW

Jollibee
05.2019 - 02.2020
  • Company Overview: Emerald Star Food Inc.
  • Managed documents and cash registers
  • Generated till reports and ensured accurate cash handling
  • Secured proper end-of-day reporting and money storage
  • Emerald Star Food Inc.

SERVICE CREW / PARTY PLANNER

Jollibee
05.2014 - 10.2016
  • Company Overview: Generation One Resource
  • Coordinated children's party themes and schedules
  • Handled venue setup, decorations, and party materials
  • Facilitated party contracts and sales calls
  • Generation One Resource

SERVICE CREW / DRIVE-THRU

Jollibee
05.2012 - 02.2014
  • Company Overview: Xtra Chiz Food Corp.
  • Prepared food and ensured quality service
  • Managed order taking and drive-thru food handling
  • Xtra Chiz Food Corp.

SERVICE CREW / CASHIER

Jollibee Foods Corp.
11.2008 - 03.2011
  • Handled customer orders and payment processing
  • Ensured fast and friendly service at the front counter

Education

Bachelor of Science - Information Technology

Laguna State Polytechnic University
Los Baños, Laguna
01.2010

High School Diploma -

Tiyani National High School
Calamba City
01.2007

Skills

  • Management & Leadership
  • Team Supervision & Development
  • Planning & Organization
  • Problem-Solving & Decision-Making
  • Financial Awareness
  • Communication & Conflict Resolution
  • Sales & Customer Service
  • Product Knowledge
  • Upselling & Cross-Selling
  • Customer Relationship Management
  • Sales Target Handling
  • Communication
  • Verbal and Written Communication
  • Active Listening
  • Non-Verbal Cues Understanding
  • Conflict Resolution

Timeline

SUPERVISOR

KFC
10.2023 - Current

SERVICE CREW

Red Ribbon
03.2020 - 09.2022

ADMINISTRATIVE CREW

Jollibee
05.2019 - 02.2020

SERVICE CREW / PARTY PLANNER

Jollibee
05.2014 - 10.2016

SERVICE CREW / DRIVE-THRU

Jollibee
05.2012 - 02.2014

SERVICE CREW / CASHIER

Jollibee Foods Corp.
11.2008 - 03.2011

Bachelor of Science - Information Technology

Laguna State Polytechnic University

High School Diploma -

Tiyani National High School
PRINCESS DIANNE P. SANCHEZ