Versatile professional with a strong background in gaming and foodservice. Known for exceptional communication and adaptability, successfully training teams and managing customer interactions to boost satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Gaming Associate
Gamehex Kuwait
Kuwait
08.2022 - 12.2024
Assisted customers in selecting games and provided product recommendations based on preferences.
Managed inventory levels, ensuring availability of popular titles and accessories.
Trained new associates on product knowledge and customer service best practices.
Monitored gaming equipment functionality, coordinating repairs when necessary to minimize downtime.
Assisted guests with questions about game rules or strategies—ensuring an enjoyable experience for novice gamers while maintaining a competitive environment for seasoned players.
Crew Leader
Tabco Foods Company (Elevation Burger)
Kuwait
05.2018 - 07.2022
Supervised daily operations to ensure compliance with food safety standards.
Managed inventory levels, ensuring availability of essential products for efficient service.
Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Crew Trainer
McDonald's Kuwait
Kuwait
07.2014 - 03.2018
Trained new crew members on operational procedures and customer service standards.
Monitored team performance and provided constructive feedback to enhance service quality.
Implemented training programs that improved staff efficiency and reduced onboarding time.
Ensured compliance with health and safety regulations during daily operations.