Princess Millare
Angeles City, Province Of Pampanga
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Queen Margarette Hotel
03.2024 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Customer Service Representative
Alorica
10.2021 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Business Administration
Eastern Quezon College
Gumaca, Quezon, Philippines04-2020
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Fast Learner
Timeline
Front Desk Receptionist
Queen Margarette Hotel
03.2024 - 11.2024
Customer Service Representative
Alorica
10.2021 - 01.2022
Bachelor of Science - Business Administration
Eastern Quezon College
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