PRINCE IVAN D. ALDOS
Dinalupihan
Summary
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Training Supervisor
IQor SM Clark
Tech-hub3 2&3flr SM City Clark Malabanias St.
08.2021 - Current
- Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
- Collaborated with company leaders and department managers to determine training needs.
- Integrated technology resources into courses to diversify instruction.
- Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
- Conducted regular skills audits to identify areas for further development, proactively addressing potential performance issues before they impacted productivity.
- Updated employees with latest policies, procedures and compliance standards.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Achieved measurable improvements in staff productivity through targeted coaching sessions and skill development workshops.
- Evaluated the effectiveness of existing training initiatives using key performance metrics, making data-driven adjustments when necessary.
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Collaborated with department heads to identify skills gaps and develop customized training interventions accordingly.
- Streamlined training processes for increased efficiency and effectiveness, resulting in higher employee retention rates.
- Developed strategies for integrating technology into training programs, maximizing engagement while minimizing disruption to daily operations.
- Trained new hires to perform cross-training exercises with experienced workers.
CSR
Sutherland Global Service
10.2019 - 08.2021
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
Inspector
Sumi Philippine Wiring System Corp.
07.2018 - 02.2019
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
- Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Service Crew
Yetito
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
Assistance Cook
Mother Margherita de Brincat Catholic School
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Server
101 Recipes Cuisine Eat-All-You-Can
Education
Senior High School - Technical Vocational and Livelyhood (HE)
Mother Margherita de Brincat Catholic School
01.2018
Junior High School - undefined
Pagalanggang National High School
01.2016
Elementary - undefined
Old San Jose Dinalupihan Bataan
01.2012
Skills
- Communication
- Decision making
- Customer service
- Strong work ethics
- Team collaboration
- Performance improvement
- Stress tolerance
- Efficient task completion
- Training and coaching
- Sales expertise
- Teamwork and collaboration
- Attention to detail
- Interactive communication skills
Certification
I hereby certify that the information above is true and correct to the best of my knowledge and belief.
Leadership And Achievements
- Academic Excellence, SY 2017-2018, With Honors
- NCII cooking, Lakewood School Of Alabang Inc., 06/16/2016
- Lean Six Sigma Yellow Belt Holder 08/09/2025
Internship
Banahaw Spa, Florida Blanca Pampanga, 01/2020 - 02/2020, 80
Work Experience And Trainings
- Sutherland Global Service, CSR, 10/28/2019 - 08/01/2021
- Yetito, Service Crew
- Mother Margherita de Brincat Catholic School, Assistance Cook
- 101 Recipes Cuisine Eat-All-You-Can, Server
- Sumi Philippine Wiring System Corp., Inspector, 07/18/2018 - 02/19/2019
Timeline
Training Supervisor
IQor SM Clark
08.2021 - Current
CSR
Sutherland Global Service
10.2019 - 08.2021
Inspector
Sumi Philippine Wiring System Corp.
07.2018 - 02.2019
Server
101 Recipes Cuisine Eat-All-You-Can
Junior High School - undefined
Pagalanggang National High School
Elementary - undefined
Old San Jose Dinalupihan Bataan
Service Crew
Yetito
Assistance Cook
Mother Margherita de Brincat Catholic School
Senior High School - Technical Vocational and Livelyhood (HE)
Mother Margherita de Brincat Catholic School