PLTCOL ARNEL MITRA ALMIÑE (Ret.)
CALOOCAN CITY,METRO MANILA, NCR
Summary
Committed team leader with experience in regulatory service and cadet development. Coordinated daily tasks, supervised support staff through clear direction and practical problem-solving. Focused on excellent service, safe working practices, and positive working relationships.
Overview
7
7
years of professional experience
Work History
Chief, Cadet Development Division
Philippine National Police Academy
Silang, Cavite
10.2022 - 01.2025
Chier One-Stop-Shop Civil Security Group
PNP
Camp Crame, Quezon City
03.2021 - 09.2022
- Identified issues, analysed information, and implemented effective solutions.
- Handled customer complaints by providing solutions and support through calm communication and effective problem-solving.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Interacted with customers to gather feedback on services to understand needs and enhance service delivery.
- Worked closely with team members to meet project goals members to achieve target results.
- Built and maintained courteous and effective working relationships.
Chief, Regional Civil Security Unit-CAR
PNP
Baguio City
05.2018 - 08.2019
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Identified issues, analysed information and provided solutions to problems.
- Managed complaints with calm, clear communication and problem-solving.
- Handled customer concerns and escalated major issues to supervisor.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Collaborated with team members to achieve target results.
- Engaged with customers to better understand needs and deliver excellent service.
- Prepared range of written communications, documents and reports.
Education
MASTER DEGREE - PUBLIC SAFETY ADMINISTRATION
PHILIPPINE PUBLIC SAFETY COLLEGE
QUEZON CITY01-2019
PUBLIC SAFETY OFFICER SENIOR EXECUTIVE COURSE
PHILIPPINE PUBLIC SAFETY COLLEGE
QUEZON CITY01-2019
COMPTROLLERSHIP OFFICERS COURSE
PNP TRAINING SERVICE
QUEZON CITY01-2018
Skills
- Computer Literate
- Regulatory compliance
- Security operations
- Administrative planning
- Policy writing
- Risk assessment
- Senior-level collaboration
- Transformational leadership
- Operations management
- Leadership excellence
- Training coordination
Timeline
Chief, Cadet Development Division
Philippine National Police Academy
10.2022 - 01.2025
Chier One-Stop-Shop Civil Security Group
PNP
03.2021 - 09.2022
Chief, Regional Civil Security Unit-CAR
PNP
05.2018 - 08.2019
MASTER DEGREE - PUBLIC SAFETY ADMINISTRATION
PHILIPPINE PUBLIC SAFETY COLLEGE
PUBLIC SAFETY OFFICER SENIOR EXECUTIVE COURSE
PHILIPPINE PUBLIC SAFETY COLLEGE
COMPTROLLERSHIP OFFICERS COURSE
PNP TRAINING SERVICE