CrossFit
PIO FERNANDO S. NAVARRA
Project Head
Bacoor City
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Project Head
NextDoor Logistics Services Inc.
Metro Manila
04.2021 - Current
- Developed and initiated projects, managed costs, and monitored performance.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Negotiated and managed third-party contracts related to project deliverables.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Logistics Freelance Writer
Upwork
Metro Manila
02.2021 - Current
- Writing articles covering shipping, freight forwarding, and logistics.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
Deputy General Manager
NextDoor Logistics Services Inc.
Metro Manila
01.2017 - 12.2019
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Ensures that services are delivered on time and within client requirements.
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
- Interacts with various foreign freight forwarding agents, shipping lines, port operators, government agencies, customs brokers, and trucking companies.
- Participated in planning process to achieve corporate objectives.
- Administered operating budget, approved expenditures and implemented budgetary adjustments.
- Analyzed market trends and competitor activities to create competitive advantages.
BUSINESS DEVELOPMENT MANAGER
Nonpareil International Freight and Cargo Services, Inc.
Paranaque City
01.2016 - 12.2016
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Handled and expanded export shipments from the Freeport Area of Bataan to various destinations in Asia, Europe, and the US.
Vice President Seafreight
AAI Worldwide Logistics Inc.
Paranaque
09.2014 - 12.2015
- Managed the international sea freight forwarding division with focus on sales and operations (Customer Service, Import and Export Customs Clearance, Pickup/Delivery, and Documentation).
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
Customer Service Manager
AAI Freightmovers Worldwide Inc.
Paranaque
01.2013 - 09.2014
- Manages and oversees the activities of a team of Customer Service Representatives, ensuring that each individual perform at par with the standards set by the company.
- Monitors the performance of each team member against specified program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained, or exceeded.
- Regularly performs tasks related to team management (i.e Coaching and mentoring, performance feedback-giving), as well as data reporting on the team"s performance
- Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Operations Manager
AAI Freightmovers Worldwide Inc.
Paranaque City
05.2007 - 09.2014
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- For exports, 0% shutout, all export should be picked up on time and all documents should be processed before the cutoff date
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Ensure that all customer requirements are met
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Conducted periodic assessment of staff performance and implement corrective action for staff performing below target.
Senior Sales Officer
AAI Freightmovers Worldwide Inc.
Paranaque City
05.2007 - 09.2014
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Makes regular visits to customers to maintain and grown the business relationship
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Represented the company in business trips to partner networks.
Sales Officer
Freightmovers Worldwide Inc.
Makati City
05.2004 - 05.2007
- Work hand in hand with the Sales Manager to help achieve sales operational objectives by contributing sales information and recommendations to strategic plans and reviews
- Meets sales financial objective/budget by forecasting requirements and maintains and expands customer base by building rapport with key customers and identifying new customer opportunities.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Sales Officer
Channel Technologies Inc.
Makati
03.2003 - 05.2004
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
Sales Officer
100 Services Inc.
Makati
01.2003 - 03.2003
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
Education
MBA - Business
Ateneo Graduate School Of Business
Makati City 06.2007 - 6 2011
Bachelor of Science - Computer Applications
De La Salle University-College Of Saint. Benilde
City Of Manila 06.1998 - 03.2002
High School Diploma -
De La Salle Santiago Zobel
Muntinlupa City 06.1995 - 06.1998
Skills
Business development and planning
undefinedInterests
Golf
Timeline
Project Head
NextDoor Logistics Services Inc.
04.2021 - Current
Logistics Freelance Writer
Upwork
02.2021 - Current
Deputy General Manager
NextDoor Logistics Services Inc.
01.2017 - 12.2019
BUSINESS DEVELOPMENT MANAGER
Nonpareil International Freight and Cargo Services, Inc.
01.2016 - 12.2016
Vice President Seafreight
AAI Worldwide Logistics Inc.
09.2014 - 12.2015
Customer Service Manager
AAI Freightmovers Worldwide Inc.
01.2013 - 09.2014
MBA - Business
Ateneo Graduate School Of Business
06.2007 - 6 2011
Senior Sales Officer
AAI Freightmovers Worldwide Inc.
05.2007 - 09.2014
Operations Manager
AAI Freightmovers Worldwide Inc.
05.2007 - 09.2014
Sales Officer
Freightmovers Worldwide Inc.
05.2004 - 05.2007
Sales Officer
Channel Technologies Inc.
03.2003 - 05.2004
Sales Officer
100 Services Inc.
01.2003 - 03.2003
Bachelor of Science - Computer Applications
De La Salle University-College Of Saint. Benilde
06.1998 - 03.2002
High School Diploma -
De La Salle Santiago Zobel
06.1995 - 06.1998
Similar Profiles
TUSHAR SINGLATUSHAR SINGLA
Staff Software Engineer at Nextdoor, Inc.Staff Software Engineer at Nextdoor, Inc.
Dahir HassanDahir Hassan
Administration Assistant at Nextdoor ElectricAdministration Assistant at Nextdoor Electric
EVA VALENTI-BIRDEVA VALENTI-BIRD
Knowledge Operations Manager at Nextdoor IncKnowledge Operations Manager at Nextdoor Inc