Pinkieh Liyah Macalino
Macabebe, Province Of Pampanga
Summary
Dynamic Sales Chat Agent with Hush House LLC, adept at driving fan loyalty through personalized messaging and relationship-based marketing. Proven track record in upselling premium content and enhancing customer satisfaction. Skilled in performance tracking and CRM tools, while maintaining confidentiality and adapting communication styles to meet diverse fan needs.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
4
4
years of professional experience
Work History
Sales Chat Agent
Hush House LLC
08.2021 - 11.2025
- Manage fan engagement and private message interactions for multiple OnlyFans creators, delivering authentic “Girlfriend Experience” (GFE) style communication to build loyalty and consistent fan relationships.
- Develop personalized engagement strategies that encourage fans to interact regularly, renew subscriptions, and purchase additional premium content.
- Successfully upsell PPV content, custom photos/videos, and exclusive bundles through conversational and relationship-based messaging, increasing client earnings.
- Maintain an inviting, friendly, and emotionally engaging tone while adapting communication style to each fan’s personality and preferences.
- Track engagement performance and spending behavior to identify high-value fans and tailor interactions for maximum conversion.
- Ensure all communications comply with OnlyFans’ Terms of Service and community guidelines to prevent account violations or flags.
- Coordinate with creators and content teams to promote new posts, manage schedules, and organize special promotions or campaigns.
- Uphold strict confidentiality and professionalism when handling private messages, media, and client information.
- Utilize chat management systems, CRM dashboards, and scheduling tools to handle multiple conversations efficiently while maintaining quality and responsiveness.
Education
High School Diploma -
ACTEC APALIT
Apalit, Province Of Pampanga, PhilippinesSkills
- GFE chat engagement
- Upselling strategy
- Conversion tactics
- Fan relationship management
- Content promotion
- Performance tracking
- Rule compliance
- Confidentiality practices
- Adaptable communication
- Time management
- CRM tools expertise
- Personalized messaging
- Engagement metrics analysis
- Relationship-based marketing
- Goal oriented
- Typing speed
- Upselling strategies
- Empathy display
- Up-selling techniques
- Language fluency
- Quick typing
- Social media monitoring
- Teamwork
- Multitasking capacity
- Excellent communication
- Customer satisfaction
- Active listening
- Effective communication
- Adaptability and flexibility
Timeline
Sales Chat Agent
Hush House LLC
08.2021 - 11.2025
High School Diploma -
ACTEC APALIT