Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Pia Indiongco

Pasig City

Summary

Data science professional specializing in advanced analytics solutions, including machine learning and predictive modelling. Five (5) years of work experience in end-to-end model development and data insighting in the telco and financial industries. Has excellent communication skills, with years of experience writing business reports and presentation skills honed in the academe.

Overview

14
14
years of professional experience

Work History

Model Development Manager

Globe Telecom Inc.
03.2021 - 02.2023
  • Managed a small team in developing and delivering analytical solutions mainly for Fraud BU.
  • Helped establish new analytics collaboration projects with other BUs in the company. New BU analytics clients include: HR, Finance and Credit.
  • Led compliance efforts with the requirements of different data groups for the deployment of analytical models.

Leads Analytics Manager

AXA Philippines
04.2020 - 03.2021
  • Ensured timely launch of CRM campaigns and provided post-campaign realization metrics for various marketing BUs.
  • Led the development, deployment and operationalization of a leads scoring model within a fast-paced timeline, for a high-stakes nationwide CRM campaign.
  • Helped train team members on best practices for data preparation and modelling, supporting the enhancement of analytics capabilities within the team.

Analytics Consultant

Thakral One Inc.
05.2018 - 03.2020
  • Led the end-to-end development, from requirements gathering up to deployment of analytical models for a telco client. Key initiatives include: Credit Scoring, Customer Lifetime Value (CLV) model, Customer Segmentation
  • Delivered and deployed a credit scoring model for a telco client's CRM campaign, resulting in a 43%-growth in target consumer base
  • Performed and pioneered the use of survival analysis to help business develop the CLV metric for its consumers, leading to similar requests from other BUs
  • Presented to both technical and non-technical audience at different levels of seniority

Credit Rating Analyst

Philippine Rating Services Corporation (PhilRatings)
08.2015 - 04.2018
  • Performed credit rating analysis on the financial transactions of local companies and wrote credit rating reports for regulators and investors
  • Served as the company's main analytics expert, assisting the rating process for more complex transactions such as securitization, by establishing a structure for its data requirements
  • Updated the company's default and rating transition study, refining the data quality and methodologies, resulting in a data-driven and easily consumable insights for the company's stakeholders

Statistics Instructor

University of the Philippines Manila
06.2009 - 07.2015
  • With strong content organization skills, backed up by years of experience in designing detailed learning plans for mathematics and statistics students, helping them develop critical thinking skills
  • Able to explain complicated and abstract concepts, making them easier to understand, garnering positive feedback from students
  • Served as consultant to fellow faculty and students, providing statistical assistance for their theses

Education

M.S. Statistics -

U.P. Diliman
04.2012

B.S. Statistics (Cum Laude) -

U.P. Diliman
04.2009

Skills

  • Predictive Modelling
  • Customer Segmentation
  • Machine Learning
  • Data Mining
  • Statistical Analysis

Additional Information

  • Strong problem-solving
  • Analytical skills
  • Business acumen
  • Attention to detail
  • Interpersonal skills
  • Presentation skills

Accomplishments

  • SAS Products: SAS Base, Enterprise Guide, Enterprise Miner
  • SPSS, STATA, R
  • Python, SQL
  • Amazon Sagemaker
  • CDSW, Hive
  • Microsoft Excel
  • Productivity Suites: Google Workspace, Microsoft Office, Canva

Timeline

Model Development Manager

Globe Telecom Inc.
03.2021 - 02.2023

Leads Analytics Manager

AXA Philippines
04.2020 - 03.2021

Analytics Consultant

Thakral One Inc.
05.2018 - 03.2020

Credit Rating Analyst

Philippine Rating Services Corporation (PhilRatings)
08.2015 - 04.2018

Statistics Instructor

University of the Philippines Manila
06.2009 - 07.2015

M.S. Statistics -

U.P. Diliman

B.S. Statistics (Cum Laude) -

U.P. Diliman

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