Summary
Overview
Work History
Education
Skills
References
SEMINARS ATTENDED
Additional Information
Timeline
Generic
PHOL CORRINE E. MARASIGAN

PHOL CORRINE E. MARASIGAN

Quezon City

Summary

Dynamic and customer-focused professional seeking a position within the airline industry, ready to leverage strong communication, problem-solving, and interpersonal skills to enhance passenger experiences. Committed to contributing to operational efficiency, safety compliance, and high-quality service standards while thriving in a globally recognized airline. Proven ability to maintain professionalism, foster teamwork, and adapt in fast-paced aviation environments. Passionate about upholding airline safety standards and delivering seamless travel experiences that exceed expectations.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Intern

SMB Travel and Tours
02.2025 - 04.2025
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Improved coding efficiency with introduction of automated testing scripts.

Barista

SROS INC.
02.2021 - 07.2021
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Maintained regular and consistent attendance and punctuality.

Education

Bachelor of Science - Tourism Management

STI College Novaliches
Novaliches
07.2025

Culinary - Senior High School

Marian School of Quezon City
05.2019

Skills

  • Responsive to new challenges
  • Service-oriented communication skills
  • Strong organizational abilities
  • Proactive and self-motivated
  • Customer service skills
  • Professionalism and etiquette

References

Diane Dee, Capuz, OJT Supervisor, smbtravel.docs@gmail.com, +63-969-627-1043, SMB Travel and Tours

SEMINARS ATTENDED

  • 2024 - STI College Novaliches Master the Art of Hospitality: Embracing Professional Development and Delivering Quality Services in the Hospitality and Tourism Industry
  • 2024 - OMNI Aviation Pampanga Cabin Crew Training Half-Day Seminar

Additional Information

Personal Details


Marital Status: Single

Date of birth: May 23, 2001

Nationality: Filipino

Gender: Female

Age: 24

Height: 164cm

Weight: 56kg

Timeline

Intern

SMB Travel and Tours
02.2025 - 04.2025

Barista

SROS INC.
02.2021 - 07.2021

Culinary - Senior High School

Marian School of Quezon City

Bachelor of Science - Tourism Management

STI College Novaliches
PHOL CORRINE E. MARASIGAN