Philip Pemado
Manila
Summary
Organized Hotel Housekeeper possessing in-depth knowledge of cleaning chemicals and proper applications. Well-versed in job-related equipment operations. Detail-oriented and meticulous individual with Number years of experience cleaning vacant and used rooms, managing guest supplies and maintaining housekeeping cart. Dependable Job Title proficient in dusting and polishing, steam cleaning and laundering and ironing. Hardworking individual with positive, energetic attitude and excellent time management skills. Committed to working independently and providing top quality service. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Motivated Housekeeper with Number years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Skilled Job Title with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Hotel Housekeeper
International Man Power
Hualien
10.2018 - 01.2022
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Washed and folded towels and linens to properly stock guest rooms.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Gathered dirty laundry in Number rooms to arrange for pickup to laundromat.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Kept logs of cleaning activities to enable tracking history and maintain accurate records.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Washed and put away kitchen dishes, utensils and glassware.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Polished fixtures to achieve professional shine and appearance.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Handled requests for extra linens, toiletries and other supplies.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Rotated linens in storerooms and replenished when supplies ran low.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Hang, cleaned and rehung draperies to maintain freshness.
- Returned emptied garbage receptacles to proper locations.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Factory Worker
Forever Man Power
Taichung
02.2004 - 02.2007
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Carefully packaged finished products and prepared for shipment.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Inspected and adjusted work performed to meet expectations.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Inspected materials before assembly to verify compliance of quality control standards.
- Coached fellow workers to operate machines properly and comply with safety procedures.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Loaded and unloaded parts on production line to establish smooth operations.
- Weighed and measured items to prevent waste and meet quality standards.
- Performed quality checks on finished products to identify and address discrepancies.
- Participated in training sessions to enhance skills and knowledge.
- Adjusted machines to increase productivity for runs.
- Assembled products according to changing daily work orders and specific customer needs.
- Collaborated with other departments to optimize production workflows.
- Inspected products and machines to maintain quality and efficiency.
- Oversaw logistics and inventory management for storeroom.
- Reviewed production schedules and streamlined processes.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Made sure that products were produced on time and are of good quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Performed general equipment maintenance and repair to minimize downtime.
- Maintained organized work area by cleaning and removing hazards.
- Inspected finished products for quality and adherence to customer specifications.
Service Crew Member
Jollibee Food Corporation
Laoag
05.1999 - 11.1999
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Measured and recorded storage temperatures for frozen, cold and hot items.
- Recorded detailed daily progress notes and tracked daily issues, productivity and supplies used.
- Cooked, prepared and bagged food for customers.
- Kept customers and crew areas organized.
- Operated convection ovens and steamers to cook meats, rice and baked food items.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Stocked shelves to organize aisles in assigned department.
- Prepared products following restaurant, health, and safety standards and procedures.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
Education
College Graduate - Bachelor of Science in Computer Science
Northwestern University
Laoag City 06.1997 - 05.2001
Skills
Cleaning techniques
undefinedTimeline
Hotel Housekeeper
International Man Power
10.2018 - 01.2022
Factory Worker
Forever Man Power
02.2004 - 02.2007
Service Crew Member
Jollibee Food Corporation
05.1999 - 11.1999
College Graduate - Bachelor of Science in Computer Science
Northwestern University
06.1997 - 05.2001
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