PHILIP PAR
IT Support Specialist
Davao City, Province Of Davao Del Sur,DAS
Summary
Dynamic IT Support Specialist with proven expertise at THE RITZ HOTEL AT GARDEN OASES, excelling in technical troubleshooting and desktop support. Adept at enhancing system performance and ensuring seamless network connectivity, I effectively resolved issues, contributing to exceptional guest experiences and operational efficiency. Strong communicator with a commitment to excellence.
Overview
8
8
years of professional experience
Work History
IT Support Specialist
THE RITZ HOTEL AT GARDEN OASES
07.2025 - Current
- Provided technical support to hotel staff, resolving hardware and software issues efficiently.
- Assisted in troubleshooting network connectivity problems, ensuring seamless guest experiences.
- Managed inventory of IT supplies, ensuring adequate stock levels for operations.
- Conducted routine maintenance on computer systems, enhancing overall performance.
- Used ticketing systems to manage and process support actions and requests.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
CCTV Operator/CCTV Technician
Grand Regal Hotel
05.2024 - 07.2025
- Monitored surveillance feeds to ensure safety and security in designated areas.
- Conducted regular inspections of CCTV equipment to maintain operational integrity.
- Documented incidents and anomalies for reporting and investigation purposes.
- Collaborated with security team to enhance incident response strategies.
IT Support Specialist
DAVAO MEDICAL SCHOOL FOUNDATION INC.
03.2023 - 02.2025
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Responded to doctors inquiries and provided technical assistance over phone and in person.
- Configured hardware, devices, and software to set up work stations for employees.
IT Support Specialist
THE RITZ HOTEL AT GARDEN OASES
10.2017 - 02.2020
- Configured and tested new software and hardware.
- Monitored system performance to identify potential issues.
- Created user accounts and assigned permissions.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided technical support to hotel staff, resolving hardware and software issues efficiently.
- Assisted in troubleshooting network connectivity problems, ensuring seamless guest experiences.
- Used ticketing systems to manage and process support actions and requests.
Education
Bachelor of Science - Information Technology
AMA COMPUTER COLLEGE DAVAO
Davao City, Province Of Davao Del Sur, Philippines 04.2001 -
Skills
Software installation
Timeline
IT Support Specialist
THE RITZ HOTEL AT GARDEN OASES
07.2025 - Current
CCTV Operator/CCTV Technician
Grand Regal Hotel
05.2024 - 07.2025
IT Support Specialist
DAVAO MEDICAL SCHOOL FOUNDATION INC.
03.2023 - 02.2025
IT Support Specialist
THE RITZ HOTEL AT GARDEN OASES
10.2017 - 02.2020
Bachelor of Science - Information Technology
AMA COMPUTER COLLEGE DAVAO
04.2001 -