Philip Garcia
Food and Beverage Service
General Santos City
Summary
Highly motivated and service-oriented Assistant Waiter with a proven track record in high-volume restaurants and hospitality settings. I excel at delivering exceptional customer service, ensuring guest satisfaction, and maintaining efficiency in fast-paced environments. I am eager to leverage my skills to enhance the dining experience for guests aboard a prestigious cruise line.
Overview
14
14
years of professional experience
3
3
Certifications
1
1
Language
Work History
Operations Supervisor
De Iñego One Stop Steak and Sizzling House
05.2024 - 03.2025
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Food and Beverage Attendant
Magsaysay Maritime Corporation
12.2022 - 03.2023
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Assisted senior waiters in serving food and beverages to guests in a professional and timely manner.
Operations Manager
Nearby Resto Bar
04.2022 - 11.2022
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Head Waiter
Wudpik Entertainment Bar
06.2018 - 01.2022
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Trained staff members on use of POS system.
Service Crew Member
Jollobee Freemont Foods Corporation
07.2011 - 12.2015
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Education
Bachelor Of Science Business Administration - Financial Management
Gensantos Foundation College Inc.
General Santos City04.2019
Skills
Strong customer service and communication skills
Certification
National Certificate II Food and Beverage Services
Character References
JOVINO C. AQUINO, MD
Head, Department of Internal Medicine
Dr. Jorge Royeca Medical Center of General Santos City
0977-825-5129
MARIO PIJANO CUNADO
Regional Director – Region 6
Department of Information and Communication Technology
0998-881-9624
SHIELA CASTARDO CONZA
Store Manager/Auditor
Freemont Foods Corporation
0998-551-2682
Timeline
National Certificate II Food and Beverage Services
03-2025
Operations Supervisor
De Iñego One Stop Steak and Sizzling House
05.2024 - 03.2025
Food and Beverage Attendant
Magsaysay Maritime Corporation
12.2022 - 03.2023
Basic Training (BT)
09-2022
Seafarers Identification Record Book (SIRB)
09-2022
Operations Manager
Nearby Resto Bar
04.2022 - 11.2022
Head Waiter
Wudpik Entertainment Bar
06.2018 - 01.2022
Service Crew Member
Jollobee Freemont Foods Corporation
07.2011 - 12.2015
Bachelor Of Science Business Administration - Financial Management
Gensantos Foundation College Inc.
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