PETER DARWIN ESPIRITU

Self-directed Branch Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Water Supply Network/MWCI Distribution System
• Project Development and Management
• Program Management
• Business Continuity and Incident Management
• Safety Solutions
• Quality and Standards
• Territory Manager's Summit, Manila Water, Club Manila East, Taytay
• Billing Standards, Manila Water Company, Inc.
• Revenue Lessons, Manila Water Company, Inc.
• MWCI New Business Development
• Regulation and Regulatory Framework
• Enterprise Risk Management
• Wastewater Network and Sanitation

• 2015 President’s Pride due to Performance Awardee
• 2016 Best Customer Case Manager (Reduction of account receivables)
• 2016 Best Customer Case Manager (Complaints Resolution)
• 2017 Best Customer Case Manager (Complaints Resolution for the 2nd Quarter)
• 2018 Performance Awardee for branches operating in less than a year (Primewater Infrastructure Corporation)

• Manila Water Company Inc., Territory Manager, Works as Territory Manager from in the areas of Western Bicutan to PALAR village in Taguig, Was able to provide permanent water supply in the areas of AFPOVAI and the different Sitios of Western Bicutan, Maintained Non-Revenue Water at 10% in the areas handled, Consistent 100% complaints resolution by working closely with LGU’s and benchmarking including contractor management., Conducts critical project reviews for major activities were in 1000 households and more will be affected during the water interruption., Acts as the Overall incident Manager during mainline burst and breakages within the areas of jurisdiction, Conceptualizes and implemented several projects that will help further increase the business growth in the area
• Manila Water Company Inc., Business Zone Manager for RTC Supply Zone, 01/01/09, 03/01/09
• Manila Water Company Inc., Business Zone Manager for DOST Supply Zone, 03/01/09, 05/01/09
• Manila Water Company Inc., Business Zone Manager for ALMEDA Supply Zone, 06/01/09, 2013
• Manila Water Company Inc., Customer Case Manager for C5 Business Zone, 06/01/13, 09/01/14
• Manila Water Company Inc., Customer Case Manager for Almeda Business Zone, 09/01/14, present
• Primewater Infrastructure Corporation, Branch Manager of Primewater Trece Martires, Cavite, Was able to increase the collection efficiency of the branch from 52% to 84% during the first year of operation, Was able to provide 3 additional water sources for the Trece Martires City, Provided permanent water supply in Barangay Osorio, Barangay Conchu, Barangay Inocencio, Acts as the LGU kasangga/representative
• Primewater Infrastructure Corporation, Branch manager of Primewater Munoz and Primewater Jaen, Nueva Ecija, Was able to implement 2 pipelaying projects at barangay Sapang and San Roque
• Primewater Infrastructure Corporation, Branch Manager of San Jose City Water Company Incorporated, Was able to implement 2 pipe reinforcements at barangay Gabaldon, Was able to reduce the accounts receivables of the branch to less than a million

• Water Supply Network/MWCI Distribution System
• Project Development and Management
• Program Management
• Business Continuity and Incident Management
• Safety Solutions
• Quality and Standards
• Territory Manager's Summit, Manila Water, Club Manila East, Taytay
• Billing Standards, Manila Water Company, Inc.
• Revenue Lessons, Manila Water Company, Inc.
• MWCI New Business Development
• Regulation and Regulatory Framework
• Enterprise Risk Management
• Wastewater Network and Sanitation

• 2015 President’s Pride due to Performance Awardee
• 2016 Best Customer Case Manager (Reduction of account receivables)
• 2016 Best Customer Case Manager (Complaints Resolution)
• 2017 Best Customer Case Manager (Complaints Resolution for the 2nd Quarter)
• 2018 Performance Awardee for branches operating in less than a year (Primewater Infrastructure Corporation)

• Manila Water Company Inc., Territory Manager, Works as Territory Manager from in the areas of Western Bicutan to PALAR village in Taguig, Was able to provide permanent water supply in the areas of AFPOVAI and the different Sitios of Western Bicutan, Maintained Non-Revenue Water at 10% in the areas handled, Consistent 100% complaints resolution by working closely with LGU’s and benchmarking including contractor management., Conducts critical project reviews for major activities were in 1000 households and more will be affected during the water interruption., Acts as the Overall incident Manager during mainline burst and breakages within the areas of jurisdiction, Conceptualizes and implemented several projects that will help further increase the business growth in the area
• Manila Water Company Inc., Business Zone Manager for RTC Supply Zone, 01/01/09, 03/01/09
• Manila Water Company Inc., Business Zone Manager for DOST Supply Zone, 03/01/09, 05/01/09
• Manila Water Company Inc., Business Zone Manager for ALMEDA Supply Zone, 06/01/09, 2013
• Manila Water Company Inc., Customer Case Manager for C5 Business Zone, 06/01/13, 09/01/14
• Manila Water Company Inc., Customer Case Manager for Almeda Business Zone, 09/01/14, present
• Primewater Infrastructure Corporation, Branch Manager of Primewater Trece Martires, Cavite, Was able to increase the collection efficiency of the branch from 52% to 84% during the first year of operation, Was able to provide 3 additional water sources for the Trece Martires City, Provided permanent water supply in Barangay Osorio, Barangay Conchu, Barangay Inocencio, Acts as the LGU kasangga/representative
• Primewater Infrastructure Corporation, Branch manager of Primewater Munoz and Primewater Jaen, Nueva Ecija, Was able to implement 2 pipelaying projects at barangay Sapang and San Roque
• Primewater Infrastructure Corporation, Branch Manager of San Jose City Water Company Incorporated, Was able to implement 2 pipe reinforcements at barangay Gabaldon, Was able to reduce the accounts receivables of the branch to less than a million