Summary
Overview
Work History
Education
Skills
Certification
Timeline
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PERLY AGNES

PERLY AGNES

Pasay City

Summary

Well-qualified Administrative Assistant/Sales Assistant, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
9
9
Certifications

Work History

Sales Assistant

SESOU NATURE SOURCE
MAKATI
01.2014 - 05.2023
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Established rapport with customers using active listening and interpersonal skills.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Administrative Assistant

E2M4 Enterprises Inc.
Pasay City
09.2021 - 03.2023
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Executed record filing system to improve document organization and management.
  • Answered phone system, routing calls, delivering messages to staff .
  • Restocked supplies and placed purchase orders to maintain adequate stock and supplies levels.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Sales Attendant

key Cards
Manila
01.2012 - 01.2013
  • Answered customer questions about sizing,compatibility, accessories, and merchandise care.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Maintained records related to sales, returns, and inventory availability.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Trained and developed new sales team associates in products, selling techniques, and company procedures.

Education

Bachelor of Science - Hotel And Restaurant Management

San Juan De Dios Educational Foundation Inc.
Pasay City
06.2017 - 04.2021

Skills

Sales expertise

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Certification

National Certificate II Passer- Food and Beverages Services

Timeline

Administrative Assistant

E2M4 Enterprises Inc.
09.2021 - 03.2023

Risk and Management on Food Safety

11-2019

Total Quality Management with PMS Hands on

11-2019

Cruise and Hospitality Industry Updates

04-2019

Cruise line work Orientation

05-2018

Food And Beverage Services

11-2017

Front Office Operation

11-2017

Housekeeping Operation

11-2017

Bachelor of Science - Hotel And Restaurant Management

San Juan De Dios Educational Foundation Inc.
06.2017 - 04.2021

Sales Assistant

SESOU NATURE SOURCE
01.2014 - 05.2023

Sales Attendant

key Cards
01.2012 - 01.2013

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PERLY AGNES