Perlita R. Gasgonia
Transportation Manager
Imus
Summary
Experienced Transportation professional with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in Export process, Transportation, Regulatory & Customs Compliance, and International Trade .
Dedicated Transportation Manager with strong focus on team collaboration and achieving results with reputation for adaptability and reliability.
Overview
25
25
years of professional experience
Work History
Transportation Manager - Export & Compliance
Schneider Electric
03.2022 - 11.2024
- Define and deploy transportation strategy and processes for PH operations.
- Lead and manage compliance to the local and international customs regulatory requirements.
- Ensure to work on standard operating procedures in line with company policy.
- Lead the deployment of global & regional initiatives in the country.
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Efficiently manage vendors and performance to achieve best in class service level.
- Act as the single point of contact for service escalations between customer and vendor.
- Ensure that SLAs and KPIs are met as committed to customers with supporting service improvement plans were required.
- Actively participate in the regional transport skills network.
- Maintain high levels of Health and Safety awareness to the team and report any areas of concern to safety officer immediately
- Support the management teams in driving our culture, values and employee engagement.
Transportation Lead
Apc By Schneider Electric
01.2015 - 02.2022
- Create and develop processes, guidelines and document procedures for smooth transport operation
- Conduct the monthly and quarterly service reviews with the customer stakeholders.
- Facilitate training sessions on safety regulations, equipment usage, and operational procedures to maintain high-performance standards.
- Streamlined workflow by implementing advanced transportation management software, improving overall operations.
- Defined and managed Service Level Agreement (SLA) and transportation procedures.
- Developed customized routing solutions for clients based on their specific requirements, enhancing overall business value provided by the company''s services.
- Fostered a culture of continuous improvement within the department through employee engagement programs and process optimization efforts.
- Increased on-time deliveries with proactive communication between stakeholders
- Flexibility and Agility required to be back up for other Global functional leads.
Transportation Specialist
Apc By Schneider Electric
01.2005 - 03.2015
- Worked with service providers to resolve issues and correct delays.
- Coordinated schedules and communicated changes to customers.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Deliver weekly dashboards on team performance, customer complaints, and kpi metrics; recommend corrective actions.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Facilitated cross-departmental communication to ensure smooth operations during peak periods.
- Developed training program for new hires, focusing on safety, efficiency, and customer service standards.
- Streamlined claims process for damaged goods, reducing resolution time and improving client trust.
- Conducted regular meetings with team members to discuss performance and address any issues.
- Strengthened relationships with key clients by providing timely and accurate updates on shipment statuses.
- Conducted comprehensive safety audits to ensure compliance with transport regulations, significantly reducing risk of accidents.
Export Coordinator
Apc By Schneider Electric
05.2000 - 03.2005
- Provide detailed reports on export volume, & year-to-date targets.
- Maintained accurate records of all export transactions, facilitating easy retrieval of information when required for auditing or reporting purposes.
- Managed a high volume of export orders, prioritizing tasks effectively to meet tight deadlines.
- Enhanced customer satisfaction with timely shipments and accurate documentation through meticulous attention to detail.
- Followed up with customers to resolve inquiries.
Education
Bachelor of Arts - Psychology
Philippine Christian University
Taft Ave Manila 04.2001 -
Skills
Logistics management
Efficiency optimization
Process Improvement
Vendor Management
Data Analysis and Reporting
Team Leadership and Development
Timeline
Transportation Manager - Export & Compliance
Schneider Electric
03.2022 - 11.2024
Transportation Lead
Apc By Schneider Electric
01.2015 - 02.2022
Transportation Specialist
Apc By Schneider Electric
01.2005 - 03.2015
Bachelor of Arts - Psychology
Philippine Christian University
04.2001 -
Export Coordinator
Apc By Schneider Electric
05.2000 - 03.2005