PERLIE LIMBAGA DAVID
Imus City
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
POGO
11.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Encoder
Ds/ak Company
01.2023 - 01.2024
- Improved data accuracy by meticulously inputting information into the system.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Obtained scanned records and uploaded into database.
Appraiser
Tambunting Pawnshop
01.2012 - 01.2022
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
- Documented condition and special features to provide accurate estimations.
- Produced reports with detailed valuations.
- Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
Education
Secondary -
Ernesto Rondon High School
Quezon City, Metro Manila, Philippines01.2010
Primary -
Almanza Elementary School
Las Pinas, Metro Manila, Philippines01.2006
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Payment processing
Cellphone Number
09271928658
Personal Information
- Age: 30
- Place of Birth: Mahayag Molave, Zamboanga del Sur
- Height: 5’1
- Citizenship: Filipino
- Date of Birth: 10/03/93
- Gender: Female
- Marital Status: Married
- Religion: Catholic
Additional Information
To acquire valuable knowledge and skills to complement those that I have learned from school in an actual environment. In return, I offer my service and determination to be an asset to your company through the duration of my training period.
Timeline
Customer Service Representative
POGO
11.2024 - Current
Encoder
Ds/ak Company
01.2023 - 01.2024
Appraiser
Tambunting Pawnshop
01.2012 - 01.2022
Secondary -
Ernesto Rondon High School
Primary -
Almanza Elementary School
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