Penny Marie Reyes

Executed outbound and inbound calls alongside email correspondence to ensure seamless customer interactions both for Australian and US account.

Assisting customers in booking and modifying their reservations online and thru phone.

Supervised day-to-day activities for efficient task execution.

Coordinated comprehensive travel solutions while managing sales and customer service for Expedia's US market.

• Set appointments with salespeople and potential customers.
• Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
• Answered phone calls and answered questions from potential customers.