Paulo Jay Ruiz
Davao City, Province of Davao del Sur,DAS
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Data Entry Clerk
Cesareo Villa Abrille Elementary School
05.2022 - 11.2023
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
Customer Service Representative
Teleperformance
01.2020 - 02.2021
- Responded to customer requests for products, services, and company information.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Sought ways to improve processes and services provided.
Cashier
Davao Central Conveniece Store
01.2014 - 06.2014
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Dining Crew Member
Altitude Indoor Trampoline Park
04.2019 - 10.2019
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Prepped food for daily food service.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Maintained cleanliness of dining room and food stations.
Education
No Degree - Japanese Language Learning
Shorai Japanese Learning Center
Davao City, Province Of Davao Del Sur, Philippines02.2024
Bachelor of Science - Bachelor of Science in Education
University of Mindanao
Davao City, Province Of Davao Del Sur, Philippines06.2022
High School Diploma -
Davao City National High
Davao City, Province Of Davao Del Sur, Philippines05.2011
GED -
Cesareo Villa Abrille Elementary School
Davao City, Province Of Davao Del Sur, Philippines04.2007
Skills
- Meticulous attention to detail
- Filing and data archiving
- Maintains confidentiality
- Word Processing
Timeline
Data Entry Clerk
Cesareo Villa Abrille Elementary School
05.2022 - 11.2023
Customer Service Representative
Teleperformance
01.2020 - 02.2021
Dining Crew Member
Altitude Indoor Trampoline Park
04.2019 - 10.2019
Cashier
Davao Central Conveniece Store
01.2014 - 06.2014
No Degree - Japanese Language Learning
Shorai Japanese Learning Center
Bachelor of Science - Bachelor of Science in Education
University of Mindanao
High School Diploma -
Davao City National High
GED -
Cesareo Villa Abrille Elementary School
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