Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Paulo Narido

Paulo Narido

Customer Advocate
Carigara

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team Lead position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team manager with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Customer Advocate (TopHat)

Boldr Inc
07.2021 - Current
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Excellent communication skills, both verbal and written
  • Worked well in a team setting, providing support and guidance
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Resolved problems, improved operations and provided exceptional service
  • Passionate about learning and committed to continual improvement
  • Worked flexible hours across night, weekend and holiday shifts
  • Skilled at working independently and collaboratively in a team environment
  • Identified issues, analyzed information and provided solutions to problems
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Telstra L3 Tech Support

Teletech
2 2017 - 1 2020
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively
  • Excellent communication skills, both verbal and written
  • Gained extensive knowledge in data entry, analysis and reporting
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Identified issues, analyzed information and provided solutions to problems.

Iolo Premium Service Technician

Alorica
7 2015 - 9 2016
  • Developed strong organizational and communication skills through coursework and volunteer activities
  • Managed time efficiently in order to complete all tasks within deadlines
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Self-motivated, with a strong sense of personal responsibility
  • Proven ability to develop and implement creative solutions to complex problems
  • Skilled at working independently and collaboratively in a team environment
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Science - Marine Engineering

Maritime Academy of Asia And The Pacific
Mariveles, Bataan
04.2009 - 05.2012

Skills

Relationship Building

References

  • Dianne Louise Otida, Boldr Inc, dotida@boldrimpact.com, +639754182863
  • Licel Jane Silvestre- Delos Santos, Business Owner, ljsilvestre.delossatos@gmail.com, +639178740103
  • Dennis Depusoy, Intrepid, dennis.depusoy@intrepid.asia, +639952792940

Timeline

Customer Advocate (TopHat)

Boldr Inc
07.2021 - Current

Bachelor of Science - Marine Engineering

Maritime Academy of Asia And The Pacific
04.2009 - 05.2012

Telstra L3 Tech Support

Teletech
2 2017 - 1 2020

Iolo Premium Service Technician

Alorica
7 2015 - 9 2016

Similar Profiles

CREATE PROFILE
Paulo NaridoCustomer Advocate