Pauline Allyza Marie Abundo

• Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
• Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
• Assisted sales team with completing customer transactions and managing issues.
• Developed strong client relationships for repeat business and increased referrals.

Offering solutions and services to Academic Institutions to see the limitless possibilities of Apple Technologies and Education can do together.

• Proposed and helped implement new and innovative strategies to meet and exceed department's profit and revenue targets.
• Surpassed sales and customer service targets, consistently exceeding established KPIs.
• Maintained relationships with customers by providing ongoing support, information and guidance.

A clothing supplier in the Philippines that specializes in garment manufacturing. I handled business to business transactions.

• Boosted sales and improved customer satisfaction by providing attentive, personalised client services.
• Showcased product features and benefits to drive sales.