Paula Grace Labastida
Parañaque
Summary
"Results-oriented professional with comprehensive experience in marketing, customer service, and administration. Adept at developing and executing marketing strategies, enhancing customer satisfaction, and streamlining administrative processes. Seeking to leverage these skills in a dynamic organization to drive growth, improve customer experience, and optimize operational efficiency. Committed to continuous learning and contributing to a team-oriented environment."
Overview
10
10
years of professional experience
Work History
Hotel Attendant
Tokyo Buc
Kachidoki, Japan
12.2019 - 05.2024
Customer Service Representative
Ibex Global
Parañaque City
07.2017 - 12.2019
• Managed high-volume inbound customer inquiries and resolved issues promptly and courteously.
• Demonstrated empathy and understanding while providing solutions to customer concerns
• Maintained accurate records of interactions and transactions using CRM software, ensuring comprehensive customer profiles.
– Admin Assistant
Praise Realty Marketing Corp.
Makati City, Metro Manila
06.2014 - 06.2016
• Provided administrative support to senior executives and department heads, including calendar management, travel arrangements, and expense reporting.
• Managed confidential information with discretion and maintained strict confidentiality.
• Improved office efficiency by implementing new filing systems and digitizing records.
• Prepared reports, presentations, and correspondence with meticulous attention to detail
Education
Bachelor of Business Administration - Major in Marketing Management
Lyceum of the Philippines University
Manila, Philippines /2009 - /2014
Timeline
Hotel Attendant
Tokyo Buc
12.2019 - 05.2024
Customer Service Representative
Ibex Global
07.2017 - 12.2019
– Admin Assistant
Praise Realty Marketing Corp.
06.2014 - 06.2016
Bachelor of Business Administration - Major in Marketing Management
Lyceum of the Philippines University
/2009 - /2014
Similar Profiles
JOHN PAUL D. ICOJOHN PAUL D. ICO
Assistant Store Manager / District Training Manager-2025 at Tokyo-Tokyo (SM Dagupan) - Hansbury IncorporatedAssistant Store Manager / District Training Manager-2025 at Tokyo-Tokyo (SM Dagupan) - Hansbury Incorporated
Clinton KaneshiroClinton Kaneshiro
Cook / Hot Line and Sushi Helper at Tokyo TokyoCook / Hot Line and Sushi Helper at Tokyo Tokyo
Marilyn RichirMarilyn Richir
Assistant General Manager at Buc-eesAssistant General Manager at Buc-ees