Patty May Lucero
Shadow Teacher/Secretary Admin
Catbalogan City, Samar
Summary
Reliable Secretary with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Secretary Admin
Therabox Occupational Therapy and Physical Therapy Clinic
Catbalogan City, Samar
07.2022 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Responded to inquiries from callers seeking information.
Shadow Teacher
Therabox Occupational and Physical Therapy Clinic
Catbalogan City, Samar
07.2022 - Current
- work with students who have learning, mental, emotional, or physical disabilities.
- Encouraged critical thinking and problem solving skills to enable students to step out of comfort zone.
- Facilitated discussions and activities to promote student collaboration and engagement.
- Created and implemented different learning activities to meet needs of different types of learners.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Observed and participated in special learning opportunities to expand horizons and learn different approaches.
- Utilized various teaching techniques and strategies to engage students in learning.
Account Supervisor
LRCI (Luzon Ram Cycles, Inc.)
Cainta, Rizal
09.2021 - 04.2022
- Helped to develop key client partnerships by seamlessly overseeing workflow, learning clients' business and delivering key presentations.
- Partnered with account team director to drive long-term account planning, growth and success.
- Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
- Examined details of every account project and requirement, communicating concerns regarding quality or logistical limitations of expected procedures.
- Tracked expenses with [Software] spreadsheets and reported on client budgets.
- Wrote professional business correspondence and produced reports detailing updates.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Education
Bachelor of Science - Elementary Education
St. Mary's College of Catbalogan
Catbalogan City, Samar 06.2017 - 03.2018
Skills
Administration and management skills
undefinedTimeline
Secretary Admin
Therabox Occupational Therapy and Physical Therapy Clinic
07.2022 - Current
Shadow Teacher
Therabox Occupational and Physical Therapy Clinic
07.2022 - Current
Account Supervisor
LRCI (Luzon Ram Cycles, Inc.)
09.2021 - 04.2022
Bachelor of Science - Elementary Education
St. Mary's College of Catbalogan
06.2017 - 03.2018
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