Patrick John Asuncion
Supervisor
Pasig City,Metro Manila
Summary
Dynamic supervisor with extensive experience at SKYCable Corporation, excelling in team supervision and operational efficiency management. Proven track record in enhancing customer engagement and optimizing workflows, leading to improved service delivery. Adept at strategic development and effective problem-solving, fostering a positive workplace culture.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
Supervisor - Customer Management Group
SKYCable Corporation
Quezon City
04.2023 - 03.2025
Supervisor - Community Relations Group
SKYCable Corporation
05.2022 - 04.2023
Supervisor - SKYZone Branch Offices
SKYCable Corporation
01.2016 - 04.2022
Supervisor - Customer Care Department
SKYCable Corporation
08.2009 - 12.2015
Customer Service Associate
SKYCable Corporation
01.2003 - 08.2009
Customer Service Associate
Customer Contact Center - SKYCable Account
01.2002 - 01.2003
Education
No Degree - BS Computer Science
AMA Computer University
Makati City, Metro Manila, Philippines 04.2001 -
High School Diploma -
La Salle Greenhills
Mandaluyong City, Metro Manila, Philippines 04.2001 -
Elementary Diploma -
La Salle Greenhills
Mandaluyong City, Metro Manila, Philippines 04.2001 -
Skills
Team Supervision
Effective Problem-Solving
Workplace Conduct Management
Strategic Development
Workflow Optimization
Operational Efficiency Management
Team Supervision
Certification
Basic Occupational Safety and Health Training
Timeline
Supervisor - Customer Management Group
SKYCable Corporation
04.2023 - 03.2025
Be Fire Safe: Fire Safety Seminar
09-2022
Supervisor - Community Relations Group
SKYCable Corporation
05.2022 - 04.2023
Prescribed Occupational Safety and Health Training for Safety Officer 1
06-2019
Basic Occupational Safety and Health Training
07-2017
Supervisor - SKYZone Branch Offices
SKYCable Corporation
01.2016 - 04.2022
Supervisor - Customer Care Department
SKYCable Corporation
08.2009 - 12.2015
Customer Service Associate
SKYCable Corporation
01.2003 - 08.2009
Customer Service Associate
Customer Contact Center - SKYCable Account
01.2002 - 01.2003
No Degree - BS Computer Science
AMA Computer University
04.2001 -
High School Diploma -
La Salle Greenhills
04.2001 -
Elementary Diploma -
La Salle Greenhills
04.2001 -
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